1-3 years of experience in customer retention marketing.
Proficiency with marketing tools such as Klavio and Wati.
Strong analytical skills and a data-driven problem-solving approach.
Excellent MS Excel skills for managing large datasets.
Requirements:
Own end-to-end execution of engagement and retention campaigns across multiple channels.
Structure campaigns and build customer journeys for different segments.
Track and monitor performance metrics like visits, orders, revenue, and conversions.
Collaborate with internal teams and external vendors to optimize user experience and retention strategies.
Job description
We are looking for a Customer Retentions Manager for a D2C Wellness Brand. This one of it’s kind wellness brand is preseed funded with 1M USD and is looking to build its core team.
Job Profile:
Own endtoend execution of Engagement & Retention campaigns across all owned media – email, notifications, SMS, WhatsApp, Push notifications, Product Inventory
Structure campaigns & build Journeys for different user segments and business offerings, across multiple channels
