At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.
Ramp is a financial operations platform designed to save companies time and money. Our allinone solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with builtin intelligence to maximize the impact of every dollar and hour spent. But we’re not just building features powered by AI. We’re building a platform where agents can chase receipts, close books, flag risks, and surface insights. This enables teams to reclaim their time and reinvest in what matters.
More than 40,000 businesses, from familyowned farms to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastestgrowing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.
Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, among others, in addition to 100+ angel investors who have been founders or executives of leading companies.
Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.
Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newlyclosed customers. As a member of this fastgrowing team, you will have the opportunity to help build and refine Ramp’s Customer Activation organization and define the customer strategy that fuels our growth.
Project manage thorough and complete implementation and onboarding of new Ramp Enterprise customers
Execute successful launches of the Ramp platform across Enterprise accounts in partnership with our Account Executive and Technical Consulting teams
Act as a strategic consultant and extension of your customers’ team as you guide them through Ramp setup and best practices
Work with customers to deeply understand their current workflow, pain points and priorities, and showcase tailored solutions to solve for those
Drive initial product utilization and revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a highvalue initiative
Become an expert in the full range of integration and configuration options for Ramp’s suite of products
Assist customers with change management, and help run custom trainings for their organizations
Partner closely with the product team to ensure customer feedback is reviewed and prioritized. Help facilitate product workshops as necessary
Balance priorities and multiple tasks supporting implementation, followup, and proactive outreach
Minimum 7 years of experience in customer success, activation, implementations, or sales experience in a B2B organization
Experience managing enterprise customer relationships with numerous stakeholders
Experience running complex implementation projects with multiple workstreams, leveraging exceptional project management and time management skills
Excellent verbal and written communication skills, with the ability to conduct deep discovery to understand true needs, and manage customer expectations and potential concerns
Proven track record of ability to work with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
Proven track record of exceeding quota andor outperforming key target metrics
Ability to anticipate customers’ needs and position product solutions accordingly
High adaptability and ability to thrive in a fastpaced environment
Bachelor’s degree from an accredited university
Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) andor Accounting (CPA)
Experience implementing a nascent product to Enterprise customers
Experience with financial services sales
Experience at a highgrowth startup
For candidates located in NYC or SF, the pay range for this role is $128,000 $212,500. For candidates located in all other locations, the pay range for this role is $115,000 $191,500.
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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