Offer summary

Qualifications:

Minimum of 5 years experience in Business Analysis, Implementation Management, or Client-Facing Consultation., Strong understanding of the software implementation lifecycle and system configuration skills., Proven ability to create and manage technical documentation and functional specifications., Excellent communication, negotiation, and workshop facilitation skills..

Key responsibilities:

Consult with clients to deliver EcoOnline solutions and manage implementation projects.

Configure systems, migrate data, and provide technical support throughout the project lifecycle.

Build and maintain strong client relationships and deliver user training as needed.

Manage all phases of project delivery from initiation to transition to business as usual.

EcoOnline is a software company dedicated to making workplace safety and chemical management, as user-friendly and cost-efficient as possible. The company was founded in 2000 and currently has over 6000 customers and over 500 employees in Ireland, UK, US, Norway, Sweden, Denmark and Finland. Our mission is to provide best in class customer service, help our customers achieve user centricity and to develop future proof technology. We are focused on bringing to life a simple core idea: when workplace safety is so easy, it becomes a natural habit. So, the easier and more seamless we can make it for workers to understand and comply with safety procedures, the safer they become. EcoOnline, software for a safer workplace. Our two main products are Chemical Manager and EcoOnline EHS. Chemical Manager gives control back to those managing chemical safety by directly sourcing Safety Data Sheets from the manufacture on your behalf and supplying you with the tools to complete custom and relevant COSHH Risk assessments which will be complaint and also to ensure the safety of your employees. EcoOnline EHS is a comprehensive SaaS solution that gives you access to the tools you need to get on track with health and safety management. Plan, manage and implement, in a single, highly flexible tool designed to support the way you work. Build checklists, conduct inspections, assign actions and report accidents. Customise your own templates with our intuitive smartforms, or use one of the default templates made by EcoOnline’s experienced safety professionals.

Want to be a part of a company that’s making a difference?

We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.

🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

Were on a mission to protect people and the planet by building and deploying transformative software. We need everyones energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

Our culture code , a set of principles that underpins our values, is our commitment to each other and working better together.

Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!

About the Role

As an Implementation Consultant at EcoOnline, you will have the opportunity to be part of a purposeful mission that goes beyond profitability. Our software solutions safeguard people and the environment, making a positive impact on the world. You will contribute to creating safer, more sustainable workplaces while gaining valuable experience and building a professional network within a rapidly growing global organisation.

Key Responsibilities:

As an Implementation Consultant, you will play a critical role in delivering best practice EcoOnline solutions to national and international clients.

Your responsibilities will include consultation with clients, system configuration, and data migration activities, whilst serving as the primary contact throughout implementation projects.

You will create and manage project documentation and functional specifications and provide collaborative guidance during client workshops to ensure adherence to program scope and guidelines.

Build strong client relationships will be essential to success in this role, and you will provide technical support throughout the project lifecycle.

You will also be responsible for delivering user training where required, and managing all phases of project delivery, from initiation to transition to BAU (business as usual).

Your expertise in running effective workshops to elicit requirements from external stakeholders and subject matter experts will be critical to success in this role.

You should have experience in system configuration and a strong understanding of the software implementation lifecycle.

Excellent negotiation skills are also essential for this role

What were looking for:

5+ years of Business Analysis Implementation Management Consultation within a client facing role.

Ability to act as a primary point of contact during implementation to BAU (business as usual) for national and international clients, providing technical support throughout the project lifecycle and maintaining excellent relationships with all stakeholders.

Experience in system configuration and a strong understanding of the software implementation lifecycle.

Proven ability to create and manage technical documentation and functional specifications.

Experience in providing collaborative guidance and expertise during client workshops to ensure that program scope and guidelines are adhered to.

Proven ability to deliver effective user training.

Experience in running effective workshops to elicit requirements from external stakeholders and subject matter experts.

Excellent negotiation skills.

Strong analytical skills, with the ability to effectively capture and communicate requirements.

Experience in agile software development methodologies.

Preferred knowledge and understanding of Health and Safety software.

Proactive approach, with a demonstrated ability to take initiative, make decisions, and deliver results.

Excellent written and verbal communication skills, with the ability to facilitate, influence, and solve problems effectively.

Strong multitasking and timemanagement skills, with the ability to prioritize effectively in a fastpaced and highpressure environment.

Ability to work well both independently and as part of a team.

Our Benefits:
We offer a variety of global benefits which are listed below! Please note a countryspecific breakdown will be provided during your interview process.

🌴 Generous Paid Time Off

🍼 Extended Parental Leave

❤️‍🩹 Robust Health Coverage

💡 Accelerated Learning Paths

🧘‍♂️Team Wellness Initiatives

📆 Companywide Events

🌎 Employee Resource Groups

⭐️ Recognition awards

EcoOnline is proud to be an equalopportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.
#LIRemote