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BHR TP Bangalore

Axcess Consultancy Services

Key Facts

Remote From: 
India
Full time
Mid-level (2-5 years)
English

Other Skills

  • •
    Teamwork
  • •
    Communication
  • •
    Problem Solving

Roles & Responsibilities

  • Minimum graduate degree.
  • 2-4 years of experience in a similar role.
  • Excellent communication skills.
  • Preferably from the BPO industry.

Requirements:

  • Act as an interface between HR and employees or process owners.
  • Resolve queries, grievances, and escalations within set timelines.
  • Support operations in controlling attrition and addressing key drivers.
  • Plan and conduct employee engagement and CSR activities.

Job description

Job role for Executive Sr.Executive Officer BHR
PFB the Roles and responsibilities:
· Interface between the HR and the employee’s Process owners in Operations.
Responsible for regular interaction with the Process Owners to understand their
expectations.
· Ensure all queries, grievances and escalations across processes are resolved within
committed timelines; conduct investigation in employee grievance disciplinary cases
and take necessary disciplinary action
· Supporting operations in controlling attrition; separation trends identified and action
plan devised to address key drivers of attrition
· Respond and resolve issues arising out of work or from within a team or across
departments that may have a bearing on team effectiveness
· To assist in implementation initiatives for the Organization
· To facilitate clearance formalities for F&F process
· To develop and implement initiatives that bring about improvement in overall
productivity, satisfaction, discipline and morale in the Ops cluster
· Taking new hire induction
· Planning and conducting Employee Engagement and CSR activities.
· Handling end to end IJP process
· Conducting Post Orientation feedback
· Early Warning System: Adherence Monthly Review
· Conducting Policy Awareness Workshop
· Support during ramp ups & ramp downs
· Tracking and close looping of performance issuediscipline issuePIPs
· ConductingFacilitating RNR
· Maintaining Trackers (IJP, CAP DAP, Attrition Analysis, etc.
Eligibility :
· Minimum Graduate
· Excellent communication Skills
· Minimum 24 years in same role
· Preferred someone from BPO industry.

# 6 days working
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