CRM Loyalty Campaigns Manager (mfd)

Company Description

Job Description

Do you have a passion for marketing technology and want to be the operational backbone of our loyalty program campaigns? Were looking for a techsavvy and detailoriented CRM Operations Specialist (mfd) to serve as the critical interface between our CRM and Loyalty teams. If you love working with marketing automation platforms, have a quick grasp of new technologies, and want to ensure flawless campaign execution – then apply now and join our team!

YOUR ROLE AT SIXT

• You configure and deploy loyalty campaigns in SessionM platform, setting up earning rules, redemption mechanics, and program parameters with precision and attention to detail

• You build and execute corresponding marketing communications in Salesforce Marketing Cloud, including email campaigns, automated journeys, and personalized messaging that align with campaign objectives

• You conduct comprehensive testing of all campaigns before launch, including functionality validation, data verification, and user experience testing to ensure flawless execution

• You monitor campaign performance and technical functionality postlaunch, compile regular performance reports for the Loyalty Marketing Manager, and provide operational insights for optimization

• You maintain data integrity between CRM and loyalty systems, create customer segments for targeted communications, and troubleshoot technical issues to ensure seamless customer experiences

• You partner closely with the Loyalty Marketing Manager to translate strategic objectives into technical execution plans and collaborate with CRM, IT, and Customer Service teams for operational alignment

• YOUR SKILLS MATTER

  • Technical Aptitude You bring 24 years of experience in CRM operations, marketing automation, or similar technical marketing roles with strong ability to quickly master new platforms

  • Marketing Technology You have handson experience with marketing automation tools and customer data management, with preference for Salesforce Marketing Cloud, SessionM, or similar platforms

  • Data Skills You are proficient in SQL for data extraction, segmentation, and analysis to support campaign setup and performance evaluation

  • Process Management You are detailoriented with excellent organizational skills and systematic approach to campaign setup, testing, and documentation

  • Collaboration You excel at working with crossfunctional teams, communicating technical concepts to nontechnical stakeholders, and translating strategic requirements into operational execution

  • ProblemSolving You are a proactive troubleshooter who takes ownership of technical challenges, identifies root causes, and implements effective solutions independently

  • WHAT WE OFFER

    • Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
    • WorkLife Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
    • Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
    • Training & Development Participate in training programs designed for your personal growth and development
    • Health & Wellbeing Private health insurance to support your wellbeing
    • Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience

    • Additional Information

      About us:

      We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, toptier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and longterm stability and align our corporate strategy with foresight. Get started with us and apply now!