Application system engineerTruetecproDeepanshi

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
India

Offer summary

Qualifications:

Minimum 3 years of experience in application support or related roles., Proficiency in Oracle PL/SQL coding., Knowledge of reporting tools such as SSRS., Customer service orientation and strong troubleshooting skills..

Key responsibilities:

  • Manage incidents, changes, and service requests related to applications.
  • Perform root cause analysis and troubleshoot technical issues.
  • Coordinate operational activities from a technical support perspective.
  • Share knowledge and improve operational procedures.

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Job description

Application System Engineer
3+ yrs
Remote
IST
Rate: 1.3 Plus GST
APPLICATION SUPPORT ENGINEER
The Key Performance Areas of this role will be as follows:
Business and system requirements fully understood.
Implementations related to incidents, changes andor service requests.
Management of incidents, problems, minor changes andor service requests
SLA adherence and management
Root cause analysis
Understand (and grow understanding) of business and systems.
Troubleshooting and debugging of technical solutions
Operational coordination from a technical support perspective
Knowledge sharing with team members (in the form of advice and documentation)
To drive enhancement of operational procedures
Requirements:
Oracle PLSQL coding experience
VB.Net or C# coding experience, which would be advantageous.
Technical skills within reporting tools such as SSRS
Professional and customer service orientation

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Visual Basic .NET (Programming Language)PL/SQLC# (Programming Language)Incident ManagementRoot Cause AnalysisBusiness Intelligence ToolsProblem ManagementData SharingHelp Desk SupportCustomer Experience Improvement

Other Skills

  • Troubleshooting (Problem Solving)
  • Communication
Are you interested?

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