Offer summary

Qualifications:

Graduate or Post Graduate with 7-13 years of HR experience., Strong background in Background Verification processes., Experience in managing HR operations and audits., Excellent coordination and communication skills..

Key responsibilities:

Manage HR operations related to onboarding and exit processes.

Oversee background verification and audit processes for employees.

Coordinate with vendors and employees to ensure timely verification.

Present dashboards and reports to senior management, including the CHRO.

Job description

We are looking for a Manager HR Shared Services for a Global BPO.

Job Profile:Managing HR Operation team for smooth Onboarding of the employees.
Managing the PAN Bank Internal and External Audits pertaining to Onboarding and Background verifications
Responsible for Managing the Senior Grade employees Onboarding and Exit process.
Issuing Show Cause and Termination letter for the Disciplinary and Red Background Verification cases.
Responsible for presenting dashboard to CHRO on the complete headcount along with Payroll confirmation, Documentation and Background verification process.
Handling complete process of Red Background Verification cases (Complete investigation and Issuing termination letter in case of Fraud)
Handling vendor and client audit related to Background verification. Making discrepancy matrix as per the client requirement Coordinating with the vendor for initiating Drug Test for US and UK location employees.
Coordinating with the vendor for timely completion of Background Verification
Coordinating with the employees for insufficiency details and documents and sharing the same with the vendor.
Ensuring the reports which are received from the vendors are thoroughly checked before publishing it to the vendor as per the Matrix set.
Employee connect (Asking about the Background Verification documents and explaining them the Background Verification process) Handling a Background Verification Team (Allocating the additional checks applicable as per different client)
Initiating additional Background Verification checks as per the client MSA. Coordinating with the vendor for timely completion of Background Verification Coordinating with the employees for insufficiency details and documents and sharing the same with the vendor. Initiating Background Verification as per the client requirement. Handling MIS and Trackers Handling Background Verification audit conducted by the clients
Preparing MIS Reports Related to PES line of business. 1) Client MIS 2) Daily Field Tracker i.e. Employment, Education, Criminal Check. CoOrdinate with various POC in various Universities & Colleges for Speedy Education Check.
Follow Up Related to 1) Employment & Reference Check 2) Education Check 3) Criminal Check 4) Insufficiency of Document
Handling Background Verification audit conducted by the clients.

Requirement:713 years of experience in HR
Any GraduatePost Graduate
Strong experience in Background Verification