Customer Service Representative

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong communication skills and professionalism., Ability to actively listen and build rapport with customers., Self-motivated with a focus on first call resolution., Flexible to work from home and adapt to customer needs..

Key responsibilities:

  • Provide excellent customer service through phone and online interactions.
  • Respond to customer inquiries using superior care techniques.
  • Maintain professionalism and build trust with customers.
  • Take ownership of each call to ensure customer satisfaction.

AWI Enterprises logo
AWI Enterprises
1001 - 5000 Employees
See all jobs

Job description

We take pride in giving you this opportunity to work in the comfort of your home. Save yourself gas money and create your own schedule flexibly meeting the needs of your family and other obligations to help you earn MORE. You can also enjoy tax savings.

Provide world class customer service .

Use superior customer care techniques to respond to customer inquiries.

Answer the phone and greet the customer in a professional manner.

Give delight to customer.

Actively listen.

Build rapport and empathy.

Be competent.

Confidence.

Knowledgeable and efficient.

Focus.

Honest and Trustworthy.

First Call Resolution.

Take ownership on every call.

We are currently accepting applications in all US STATES and the UK with the exception: ALASKA, CALIFORNIA, CONNECTICUT, HAWAII, MARYLAND, MASSACHUSETTS, NEW YORK and OREGON.

 

 

 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Technical Acumen
  • Rapport Building
  • Active Listening
  • Trustworthiness
  • Customer Service
  • Self-Confidence
  • Tacit Knowledge
  • Empathy
  • Honesty

Customer Service Representative (B2B) Related jobs