Offer summary

Qualifications:

High School Diploma or GED required., Excellent written and verbal communication skills., Previous inbound call center or customer service experience preferred., Proficient in Microsoft Office and able to multitask while on calls..

Key responsibilities:

Handle inbound calls and provide customer support.

Input data and research information during calls.

Maintain professionalism and sincerity in communication.

Work from a quiet, distraction-free home workspace.

PerunHR is a strategic partner for companies seeking quality recruitment process outsourcing services. We are committed to providing customized and cost-effective solutions to help our clients find the best-fit candidates for their vacancies. Our team consists of highly skilled professionals with years of experience in sourcing, screening, interviewing, and testing candidates for various positions.We believe in nurturing long-term relationships with our clients, and our core values of reliability, teamwork, care, transparency, and innovation reflect this commitment. Our modern recruitment system uses the latest recruiting and screening solutions, modern online job boards, and Applicant Tracking Systems to ensure the most efficient and effective recruitment process possible.Our services include Full-cycle RPO, Project RPO, and Partial RPO. In Full-cycle RPO, our team takes responsibility for all the steps in the recruitment process, including creating job descriptions, job posting, candidate sourcing, resume/phone/interview screening, conducting assessments and interviews, onboarding, and planning new job openings. In Project RPO, we offer highly flexible solutions designed to work quickly and effectively for short-term recruitment needs. In Partial RPO, we tailor our services to meet the specific needs of our clients.We specialize in several practice areas, including IT & Telecom, Communications & Entertainment, Marketing & Communications, Financial & Professional Services, Architecture, Design & Engineering, Energy, Resources & Infrastructure. Our team has created 30+ job posts using various job-seeking and ATS platforms, and we have more than 16,000 candidates in our candidate pool.At PerunHR, our mission is to transform lives by pushing recruiting boundaries. We believe that placing the right candidates in the right place has a positive impact on the development of the candidate's career and the success of the client's business.

Job description

Apply with us if you possess:

· An excellent written and verbal communicator who likes to solve problems and connect with people via phone

· Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism

· Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)

· Multitasking ability – able to input data or research information while on the phone with the caller, able to talk and type a must

· History of on-time attendance at previous job

· High School Diploma or GED (minimum)

· Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we’ll provide the rest!)

Desired qualifications, skills and experience

Nice to have (but not required):

· Customer service background

· Experience with financial services, healthcare, technology companies, or something similar

Required profile