Minimum of 5 years of experience in Public Relations, communication, and client servicing.
Domain expertise in IT, ITES, B2B Tech, or B2B SaaS sectors.
Strong understanding of online reputation management.
Excellent written and verbal communication skills with attention to detail.
Requirements:
Manage day-to-day account activities and deliverables, ensuring quality and timeliness.
Act as the primary client contact, providing counsel and updates on industry trends.
Oversee a team of account executives, ensuring high-quality output and adherence to processes.
Support new business development initiatives led by senior management.
Job description
We are looking for a Key Account Manager for an awardwinning PR Agency offering services to some major brands like Amazon, Samsung, MEA (India), Sony, etc. to name a few.
Job Profile:
Driving the day to day account management on deliverables and interacting with the client. Oversees a small team and ensures quality delivery to the client on all hygiene aspects.
Is the manager of Account executive and Senior Account executives. Reports to levels of Account Director and above.
Client Interaction –
Is the primary Point of Contact for the client on daily account matters. Provides counsel to the client and keeps them abreast of industry happenings
Creates plans that demonstrate sound understanding of client business, that are clearly executable and measurable.
Oversees achievement of goals and tactics as laid out in the Public Relations Plan – Is proactive and ensures timely response to emails, queries, other requirements by self and team
Operations and Quality Control –
Responsible for setting up systems and processes for the client.
Ensures accuracy and adherence to weekly calls, weekly status reports, quarter reviews and measurement parameters outlined – Ensures quality of documents sent by teams to both external and internal stakeholders are of high quality with zero errors.
Client iterations limited to content inputs and not language or grammar, timelines or quality – Is involved in invoicing and payment follow up for hisher clients. Ensures finance has required inputs for error free invoicing – Ensuring that payments are made to vendorssubcontractors engaged for client related activities
Media –
Demonstrates effective knowledge of Key Media, Influencers, External Stakeholders, Industry Bodies, etc. related to the client.
Ability to leverage this awareness to create high impact stories interventions
Actively supports in new business development efforts led by hisher reporting managers
Self and Team Management
Requirements:
5 plus years of experience in Public Relations, communication and client servicing.
Domain expertise: with IT ITES B2B Tech B2B SaaS
Understanding of online reputation management
Ability to work under high pressure situations
Excellent written and verbal communication skills with an eye for detail
Experience in managing reportees and teams
Media Relations experience across sectors of experience
