Offer summary

Qualifications:

Proven experience managing SDRs or inside sales teams in a B2B SaaS environment., Strong understanding of outbound sales strategy, KPIs, and lead qualification., Excellent coaching, leadership, and communication skills., Experience with CRMs and sales engagement tools like Outreach and Salesforce..

Key responsibilities:

Manage and mentor a remote team of outbound and inbound SDRs.

Develop and optimize sales outreach strategies, scripts, and playbooks.

Monitor performance metrics and provide coaching to improve results.

Collaborate with marketing and account management teams to align messaging.

Job description

Are you a natural leader with a passion for building highperforming sales teams?
Keycafe is looking for an SDR Manager to lead, mentor, and scale our outbound sales development team. This role is perfect for someone who thrives in a fastpaced SaaS environment, loves working with data, and is excited to coach reps towards exceeding their targets.

In this role, you’ll:

Manage a team of outbound and inbound SDRs across remote locations.

Develop sales playbooks, emails, call scripts, and outreach strategies that drive conversions and optimize over time.

Monitor performance metrics, coach and train SDRs, and provide actionable feedback to boost results.

Analyze SDR activity and performance data to optimize the sales funnel.

Collaborate with marketing and the account management teams to align messaging and campaign execution.

Lead by example with highquality outreach, when needed, to support team efforts.

Attend trade shows from time to time to serve as a Keycafe sales representative.

Requirements

Proven experience managing SDRs or inside sales teams in a B2B SaaS environment.

Strong understanding of outbound sales strategy, KPIs, and lead qualification.
Excellent coaching, leadership, and communication skills.

Experience with CRMs and sales engagement tools (Outreach, Salesforce, etc.).

Fluent in English (written and spoken).

Based in Vancouver.

Benefits
Annual compensation: 50,000 USD base + 30,000 USD performancebased bonus
Workfromhome flexibility
Great team culture
Training & development opportunities
Performance bonus plan
Why Join Keycafe?
Innovative, fastgrowing tech company with a global presence.
Fully remote role with flexible work arrangements.
Lead a team and make a highimpact contribution to revenue growth.
Work alongside a talented international team in a supportive environment.
About Us:
Keycafe is a Vancouverbased company with customers worldwide. Our Smartbox key management system enables businesses to securely manage key access for employees, guests, and customers. We serve clients across 40+ industries, including hospitality, car rental, and real estate, with integrations that streamline their daily operations.