Offer summary

Qualifications:

Minimum 5 years of experience in a corporate travel environment., Proficiency in Amadeus, Quicktrav, and Galileo systems., Strong knowledge of fares and rules for domestic and international travel., Excellent communication skills and ability to work independently..

Key responsibilities:

Provide after-hours client servicing for travelers.

Manage urgent travel-related issues and offer timely solutions.

Ensure adherence to company values and maintain high customer service standards.

Work efficiently under pressure and meet deadlines.

Cullinan Holdings was established in 1901 as the famous diamond mining company which discovered the world’s largest ever rough diamond. The company is listed on the Johannesburg Securities Exchange under the Tourism and Leisure sector. The Group has evolved rapidly in the past four years, from a Group almost exclusively focusing on Tourism to the current business which operates in three major segments. These are Travel and Tourism, still the dominant segment, Marine and Boating and recently Financial Services. Cullinan Holdings forms part of The Travel Corporation, one of the world's largest global travel experts, whose multi award-winning portfolio includes luxury hotels, boutique river cruises, independent holiday package companies and a variety of guided travel experiences.

Job description

Thompsons Travel is looking for an Emergency AfterHours Senior Consultant, who has experience in client servicing and has outstanding customer service skills. Suitable candidates will service the afterhours facility.

Important Criteria

Are you able to manage your time, together with delivering expertise to travellers?
Are you process driven?
Respectful to clients, colleagues and suppliers as well
Adhering to our company values.
Able to work well under pressure.
Able to resolve urgent matters and offer alternative solutions timeously.
Are you able to work independently?
Previous experience in afterhours is essential.

Requirements

Minimum 5 years in corporate travel environment
Online proficiency and experience

Working knowledge of Excel and other MS Office Applications Outlook
Proficiency in Amadeus, Quicktrav & Galileo
Good geographical knowledge
Sound knowledge of fares and rules for both domestic and international travel
Ability to meet deadlines, targets, and attention to detail critical.
Good communication skills and a team player.

Benefits
Salary: Negotiable based on previous experience
Availability: To be discussed in the Interview