Senior Inside Sales Consultant
Offer summary
Qualifications:
3-5 years of proven sales experience with a focus on outbound outreach., Strong closing skills and ability to overcome objections in a consultative sales environment., Proficiency in computer skills, including Word and Excel., Ability to multitask and manage follow-up sales processes effectively..Key responsibilities:
- Follow up with families and guide them through the decision-making process for senior living options.
- Act as a liaison between families and senior care communities or providers.
- Schedule tours and send referrals to drive move-ins and meet sales targets.
- Maintain ongoing relationships with families and communities to support their needs.
Job description
Company Description
About A Place for Mom
A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insightdriven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.
Our employees live the company values every day:
● Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
● Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
● Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
● Win The Right Way: We see organizational integrity as the foundation for how we operate.
● Embrace Change: We innovate and constantly evolve.
Job DescriptionWhat you will do
- Follow up with families who have already had initial conversations with A Place for Mom and been referred andor toured communities to advise on next steps, with the goal of driving moveins to our customer communities
- Help guide families to ultimately decide to move into a senior living community working with the families but also acting as the liaison between families in need and the communities or care providers.
- The position is responsible for being an ongoing expert resource to families after they have been referred to an initial set of communities or home care providers.
What will make you successful
Success is measured by reaching daily outbound touch points (calls and texts) to families and communities, scheduling tours at customer communities, sending 2nd round referrals, and converting leads into customer moveins resulting in achievement of monthly sales targets.
- Possesses a passion for a proactive outreach sales process via both outbound callingtextingemailing families and communities, demonstrates empathy, excels in closing a sale, and acquires indepth knowledge of the senior living industry
- Quickly establishes relationships over the phone to understand the needs of a family
- Manages the followup sales process including communication with families and customer communities as the family advances through the customer journey
- Understand customer community offerings, resident requirements, and their sales process.
Qualifications
- A sales hunter and closer with 35 years of strong sales experience, proactive outreach, and closing skills with the ability to overcome objections in a consultative environment
- History of exceeding sales quota and performance results
- Ability to multitask; simultaneously talk on the phone and take notes on the computer.
- Strong computer and typing skills necessary, including Word and Excel
Additional Information
Schedule
You will work a 40hour work schedule on an hourly, nonexempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings, weekends, and end of month, along with some holiday shifts during the year.
Follow Up Advisors are available seven days a week between 8:00 AM and 7:00 PM. Example schedules for this role include:
Sunday to Thursday: 10:30 AM – 7:00 PM
Tuesday to Saturday: 9:30 AM – 6:00 PM
Monday to Friday: 8:00 AM – 4:30 PM
Compensation
- Hourly Base Salary: $24.76 ($51,500 annually)
- On Target Earnings: $86,500 (Uncapped)
- Benefits:
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
All candidate information will be kept confidential in accordance with EEO guidelines.
A Place for Mom uses EVerify to confirm the employment eligibility of all newly hired employees. To learn more about EVerify, including your rights and responsibilities, please visit www.dhs.govEVerify.
About A Place for Mom
A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insightdriven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.
Our employees live the company values every day:
● Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
● Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
● Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
● Win The Right Way: We see organizational integrity as the foundation for how we operate.
● Embrace Change: We innovate and constantly evolve.
Job DescriptionWhat you will do
- Follow up with families who have already had initial conversations with A Place for Mom and been referred andor toured communities to advise on next steps, with the goal of driving moveins to our customer communities
- Help guide families to ultimately decide to move into a senior living community working with the families but also acting as the liaison between families in need and the communities or care providers.
- The position is responsible for being an ongoing expert resource to families after they have been referred to an initial set of communities or home care providers.
What will make you successful
Success is measured by reaching daily outbound touch points (calls and texts) to families and communities, scheduling tours at customer communities, sending 2nd round referrals, and converting leads into customer moveins resulting in achievement of monthly sales targets.
- Possesses a passion for a proactive outreach sales process via both outbound callingtextingemailing families and communities, demonstrates empathy, excels in closing a sale, and acquires indepth knowledge of the senior living industry
- Quickly establishes relationships over the phone to understand the needs of a family
- Manages the followup sales process including communication with families and customer communities as the family advances through the customer journey
- Understand customer community offerings, resident requirements, and their sales process.
Qualifications
- A sales hunter and closer with 35 years of strong sales experience, proactive outreach, and closing skills with the ability to overcome objections in a consultative environment
- History of exceeding sales quota and performance results
- Ability to multitask; simultaneously talk on the phone and take notes on the computer.
- Strong computer and typing skills necessary, including Word and Excel
Additional Information
Schedule
You will work a 40hour work schedule on an hourly, nonexempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings, weekends, and end of month, along with some holiday shifts during the year.
Follow Up Advisors are available seven days a week between 8:00 AM and 7:00 PM. Example schedules for this role include:
Sunday to Thursday: 10:30 AM – 7:00 PM
Tuesday to Saturday: 9:30 AM – 6:00 PM
Monday to Friday: 8:00 AM – 4:30 PM
Compensation
- Hourly Base Salary: $24.76 ($51,500 annually)
- On Target Earnings: $86,500 (Uncapped)
- Benefits:
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
All candidate information will be kept confidential in accordance with EEO guidelines.
A Place for Mom uses EVerify to confirm the employment eligibility of all newly hired employees. To learn more about EVerify, including your rights and responsibilities, please visit www.dhs.govEVerify.
What you will do
- Follow up with families who have already had initial conversations with A Place for Mom and been referred andor toured communities to advise on next steps, with the goal of driving moveins to our customer communities
- Help guide families to ultimately decide to move into a senior living community working with the families but also acting as the liaison between families in need and the communities or care providers.
- The position is responsible for being an ongoing expert resource to families after they have been referred to an initial set of communities or home care providers.
- Possesses a passion for a proactive outreach sales process via both outbound callingtextingemailing families and communities, demonstrates empathy, excels in closing a sale, and acquires indepth knowledge of the senior living industry
- Quickly establishes relationships over the phone to understand the needs of a family
- Manages the followup sales process including communication with families and customer communities as the family advances through the customer journey
- Understand customer community offerings, resident requirements, and their sales process.
- A sales hunter and closer with 35 years of strong sales experience, proactive outreach, and closing skills with the ability to overcome objections in a consultative environment
- History of exceeding sales quota and performance results
- Ability to multitask; simultaneously talk on the phone and take notes on the computer.
- Strong computer and typing skills necessary, including Word and Excel
- Hourly Base Salary: $24.76 ($51,500 annually)
- On Target Earnings: $86,500 (Uncapped)
- Benefits:
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
All candidate information will be kept confidential in accordance with EEO guidelines.
A Place for Mom uses EVerify to confirm the employment eligibility of all newly hired employees. To learn more about EVerify, including your rights and responsibilities, please visit www.dhs.govEVerify.
Additional Information
Schedule
You will work a 40hour work schedule on an hourly, nonexempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings, weekends, and end of month, along with some holiday shifts during the year.
Follow Up Advisors are available seven days a week between 8:00 AM and 7:00 PM. Example schedules for this role include:
Sunday to Thursday: 10:30 AM – 7:00 PM
Tuesday to Saturday: 9:30 AM – 6:00 PM
Monday to Friday: 8:00 AM – 4:30 PM
Compensation
Qualifications
What will make you successful
Success is measured by reaching daily outbound touch points (calls and texts) to families and communities, scheduling tours at customer communities, sending 2nd round referrals, and converting leads into customer moveins resulting in achievement of monthly sales targets.
Required profile
Experience
Other Skills
- Communication
- Microsoft Excel
- Relationship Building
- Computer Literacy
- Multitasking
- Empathy
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