Spanish Speaking Game Chat Moderator

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Spanish and English with strong communication skills., Experience in online moderation or community management is preferred., Knowledge of gaming culture and community dynamics., Ability to handle challenging situations calmly and responsibly..

Key responsibilities:

  • Monitor in-game chat and enforce community guidelines.
  • Engage with players to promote a respectful environment.
  • Address inappropriate behavior and escalate issues when necessary.
  • Record moderation actions and collaborate with teams to improve community engagement.

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Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment FR is on the lookout for a passionate Spanish Speaking Game Chat Moderator to join our vibrant team in fostering a safe and enjoyable environment for our online gaming community. As a Game Chat Moderator, you will be instrumental in monitoring player interactions, encouraging positive communication, and upholding community standards.


Responsibilities
  • Monitor ingame chat and player interactions to ensure adherence to community guidelines and safety protocols.
  • Promote a respectful and inclusive atmosphere by engaging actively with players.
  • Identify and swiftly address inappropriate behavior and content, escalating issues as necessary.
  • Provide support and assistance to players regarding chat moderation policies and practices.
  • Keep accurate records of moderation actions taken and report any significant incidents.
  • Collaborate with various teams to enhance player experience and community engagement.
  • Participate in ongoing training to remain current on moderation tools and techniques.
    • Requirements

      • Fluency in Spanish and English, with outstanding written and verbal communication skills.
      • Prior experience in online moderation, community management, or similar roles is desirable.
      • Strong familiarity with gaming culture and community dynamics.
      • Excellent problemsolving abilities, with a calm approach to challenging situations.
      • Detailoriented and accountable in moderating online content.
      • Willingness to work flexible hours, including evenings and weekends.
      • A strong enthusiasm for gaming and a commitment to enhancing the user experience in online communities.
        • Benefits

          1. Competitive Monthly Salary
          2. Monthly Performance Bonus
          3. Fully Paid Training
          4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
          5. Health Insurance
          6. Private Health Insurance
          7. 2 Extra Salaries Per Year
          8. And Much More...

    Required profile

    Experience

    Level of experience: Entry-level / graduate
    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    SpanishEnglish
    Check out the description to know which languages are mandatory.

    Other Skills

    • Problem Solving
    • Communication
    • Detail Oriented
    • Physical Flexibility

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