Experience in integrations with 3rd party tools using (XML, HTML, Web Services, REST, etc). Perform all aspects of platform administration, design, development, and implementation of applications in ServiceNow.
Excellent JavaScript proficiency.
Administrative ServiceNow Support Troubleshooting, implementing bug fixes and root cause analysis.
ServiceNow version upgrade planning and testing.
Experience in Business Rules, Catalog Items, UI Policies, UI Actions, the script includes scheduled jobs, import sets, and transform maps.
Knowledge in integration methodologies for ServiceNow.
E.G. Active Directory, SSO, SCCM, runbook, etc.
Good understanding of ServiceNow Logs for troubleshooting & adhere ServiceNow best practices.
Experience creating Scripted REST API, and knowing when its appropriate to use an OOB API or integration method.
