ServiceNow ITSM Developer

ServiceNow ITSM Developer

Company Overview

Digital Placement is a leading provider of staffing and recruitment services, offering solutions to clients across diverse industries in India.

Role and Responsibilities

The ServiceNow ITSM Developer will be responsible for:

• Utilizing their experience in ITSM, Service Catalog, and good knowledge in CMDB, Event Management modules to perform all aspects of platform administration, design, development, and implementation of applications in ServiceNow.
• Integrating 3rd party tools using XML, HTML, Web Services, REST, etc.
• Providing administrative ServiceNow Support, troubleshooting and implementing bug fixes, and root cause analysis.
• Planning and testing ServiceNow version upgrades.
• Designing and developing Business Rules, Catalog Items, UI Policies, UI Actions, the script includes scheduled jobs, import sets, and transform maps.
• Integrating ServiceNow with Active Directory, SSO, SCCM, runbook, etc.
• Creating Scripted REST API and knowing when its appropriate to use an OOB API or integration method.

• Candidate Qualifications

  The ideal candidate should have:

  • Experience in ITSM, Service Catalog, and CMDB.
  • Knowledge of integration methodologies for ServiceNow.
  • Experience with Business Rules, Catalog Items, UI Policies, UI Actions, script includes scheduled jobs, import sets, and transform maps.
  • Good understanding of ServiceNow Logs for troubleshooting & adhere ServiceNow best practices.
  • Excellent javascript proficiency

  • Required Skills

    • ITSM
    • Service Catalog
    • CMDB
    • Integration methodologies for ServiceNow
    • Scripted REST API