Support Engineer | SaaS Company

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Degree in Computer Science or equivalent training., At least 1 year of experience in technical support or engineering roles., Proficiency in Python, HTML, CSS, and JavaScript, including personal or academic projects., Strong communication skills in English and ability to work asynchronously across time zones..

Key responsibilities:

  • Manage technical support requests and troubleshoot issues.
  • Write and test code to fix bugs and add features.
  • Collaborate with support, engineering, and customer success teams.
  • Participate in DevOps and deployment processes.

INHAUS logo
INHAUS Human Resources, Staffing & Recruiting SME https://inhausrh.com/
51 - 200 Employees
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Job description

We’re partnering with a fastgrowing SaaS company that’s reshaping how technical teams support missioncritical software in the scientific and data space. They’re looking for a Support Engineer to join their fully remote team and help improve the daytoday experience of their platform’s users.

This is an ideal role for someone early in their software career who enjoys handson problem solving, writing clean code, and collaborating across functions in a fastpaced environment.


What you’ll do

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Time Management
  • Detail Oriented
  • Communication
  • Problem Solving

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