Sr. NPI Electrical Engineer

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving realworld problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the endtoend user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

We are looking for a Senior Sustaining Electrical Engineer to lead the support and enhancement of the performance, reliability, and manufacturability of electrical systems within our robotic platforms. This seniorlevel role is heavily focused on Failure Analysis (FA) and driving resolution of highimpact electrical issues across the full product lifecycle—from production to deployment in the field. The ideal candidate brings deep technical expertise, thrives in a crossfunctional environment, and is passionate about improving system reliability through handson analysis, design change leadership, and collaboration across engineering, manufacturing, and operations.

Responsibilities

• Lead structured Failure Analysis (FA) efforts on robotic systems and subassemblies using advanced root cause methodologies.

• Serve as the technical lead for resolving complex electrical issues in production and field environments.

• Author and present FA reports with a high degree of technical rigor, aligning stakeholders on findings and next steps.

• Drive and own Engineering Change Orders (ECOs) for electrical design improvements targeting reliability, serviceability, and manufacturability.

• Maintain and improve electrical documentation, including schematics, BOMs, wiring diagrams, and test plans.

• Collaborate with Firmware, Mechanical, Systems, and Test Engineering to troubleshoot and resolve systemic, crossdisciplinary issues.

• Partner with Manufacturing and Supply Chain to improve yield, address component obsolescence, and mitigate supplier issues.

• Lead qualification efforts for alternate components and suppliers, including sensors, motors, power systems, and PCBs.

• Support and sometimes direct electrical bringup and debug across robot subassemblies.

• Identify and lead initiatives for cost reduction, field issue trend tracking, and reliabilityfocused continuous improvement.

• Mentor junior engineers and provide technical oversight during FA, debug, and design validation activities.

• Qualifications

  • Bachelor’s degree in Electrical Engineering or a related field.

  • 5+ years of experience in electrical design or sustaining engineering in robotics or complex electromechanical systems.

  • Proven experience with structured FA techniques (5 Whys, Fishbone, FMEA, Fault Tree Analysis).

  • Solid understanding of analog and digital circuit design, including sensors, motor drivers, and power electronics.

  • Skilled in use of lab tools (oscilloscopes, logic analyzers, power meters, multimeters, etc.).

  • Proficient in ECAD tools (e.g., Altium Designer, OrCAD) and PLM systems (e.g., Arena, Agile).

  • Experience with EMIESD troubleshooting and systemlevel validation.

  • Handson experience with robotic or automation systems preferred.

  • Effective communicator with strong crossfunctional collaboration skills.

  • Familiarity with manufacturing processes for PCBAs, cable assemblies, and embedded systems.

  • Exposure to regulatory and compliance standards (e.g., CE, UL, FCC) is a plus.

  • What Makes You Standout

    • You apply a rigorous, evidencebased approach to FA and reliability engineering.

    • You’re comfortable working through ambiguity and enjoy systemlevel problem solving.

    • You’ve worked on complex, safetycritical systems involving motion, compute, and sensing.

    • You combine urgency in debugging with diligence in documentation and communication.

    • You take ownership, follow through, and drive resolution.