Technical Operations Engineer, Solana

QuickNode is a cloudbased infrastructure company that powers the blockchain ecosystem.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build nextgeneration, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the worlds best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

We are a global remote company with an HQ in Miami, Florida.

The Role

We’re seeking a dedicated Technical Operations Engineer specializing in Solana infrastructure to ensure the reliability, scalability, and exceptional performance of our Solanabased services. In this role, youll leverage specialized knowledge of Solana to manage, optimize, and enhance our validator nodes, RPC deployments, and related infrastructure. Your contributions will directly impact QuickNodes operational excellence and customer trust by proactively addressing issues, refining processes, and collaborating closely with foundational teams and the broader Solana ecosystem.

What You’ll Do

• Solana Network Leadership: Lead endtoend deployment and optimization projects for Solana infrastructure, including validator nodes, RPC endpoints, and indexing services. Drive design reviews, canary rollouts, and continuous improvements to performance and reliability.

• HighSeverity Incident Command: Own SEV 01 response, coordinating mitigation across Teams, running postmortems, and ensuring rootcause resolution with followthrough on corrective actions.

• SLO Ownership & Capacity Strategy: Define and manage servicelevel objectives (SLOs) and SLAs. Build and maintain cost models and capacity planning tools to forecast infrastructure needs and control spend.

• Monitoring & Proactive Issue Detection: Develop dashboards and alerting solutions using tools like Grafana and DataDog. Identify anomalies and trends to prevent outages before they occur.

• Automation & Infra as Code: Implement and maintain automation via Ansible, Terraform, and Kubernetes. Reduce toil, accelerate deployment timelines, and ensure consistent environments across staging and production.

• Mentorship & Peer Review: Provide mentorship to engineers on deployment, observability, and Solanaspecific ops. Review infrastructure code and monitoring configs. Raise the bar through shared knowledge.

• Solana Ecosystem Engagement: Act as a technical representative in Solana forums and community calls. Collaborate directly with the Solana Foundation and ecosystem contributors to troubleshoot and evolve protocollevel operations.

• CrossTeam Collaboration: Partner with internal infrastructure, platform, and support Teams to solve customerimpacting issues. Contribute insights to architectural and productlevel discussions.

• 247 OnCall Participation: Participate in an oncall rotation, ensuring 247 availability for critical systems and supporting rapid incident resolution.

• What You’ll Bring

  • Minimum of 5+ years in Technical Operations, Site Reliability Engineering (SRE), or related roles, with proven LinuxUnix system administration and advanced troubleshooting capabilities. Holding an RHCElevel Linux or similar certification would be beneficial.

  • Handson experience operating and optimizing Solana validator nodes, RPC endpoints, and associated infrastructure at scale. Must be familiar with highlevel Solana protocol and core components. Proficient in analyzing validator logs, RPC debugging, and addressing Solanaspecific operational issues. Contributions into opensource Solana projects is an asset.

  • Solid handson experience with configuration management and infrastructure automation tools (Helm, Terraform, Ansible, Consul), including containerization expertise (Docker, Kubernetes), managing and scaling services in cloud environments.

  • Competency in scriptingprogramming languages (Rust, Go, JavaScript).

  • Advanced proficiency in monitoring and analytics platforms (Grafana, DataDog), enabling proactive and datadriven operational decisionmaking.

  • Demonstrated ability to identify performance patterns, forecast potential issues, and implement preventive solutions.

  • Strong track record defining, measuring, and maintaining SLAsSLOs, and experienced with incident response tooling and processes (PagerDuty), ensuring quick resolution and systematic rootcause analyses.

  • Exceptional interpersonal and communication skills, with a proven ability to collaborate effectively across multiple teams and stakeholders.

  • Selfmotivated, solutionoriented, and consistently striving for operational improvements, quality enhancements, and reduced technical debt.

  • Solid professional attributes, committed to transparency, accountability, and ethical behavior. Capable of managing complexity and staying adaptable under pressure, and able to demonstrate continuous learning and comfort evolving within a rapidly changing technical landscape.

  • Selfstarter driven by curiosity and initiative, proactively identifying opportunities, addressing gaps, and implementing solutions autonomously.

  • Thrives in dynamic environments and committed to maintaining industry leadership through close collaboration with the most innovative and talented minds in Web3.

  • International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels.

    The QuickNode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employeecentric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a highperforming and flexible way of working.

    During the hiring process, we are committed to discussing compensation openly and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and datadriven practices. If you have any questions or require further information about the compensation for this position, please dont hesitate to reach out to your Recruiter.

    We at Quicknode are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.