Key Facts

Remote From:

India

Full time

Mid-level (2-5 years)

English

Hard Skills

Office Management Help Desk Support Event Scheduling

Other Skills

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Customer Service
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Organizational Skills
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Communication
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Hospitality
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Multitasking
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Social Skills
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Professionalism

Roles & Responsibilities

High school diploma or equivalent, with additional certifications in travel and tourism preferred.
Minimum of 4 years proven experience in a similar role within the hospitality or travel industry.
Strong communication and interpersonal skills for customer interaction.
Proficiency in travel booking platforms and office software, with excellent organizational abilities.

Requirements:

Greet visitors and manage front desk activities in a professional manner.
Assist with travel arrangements, including bookings and itinerary preparation.
Handle inquiries related to travel destinations, visas, and policies.
Provide administrative support and maintain accurate records of travel and visitor logs.

XS CAD LIMITED

About XS CAD LIMITED

We are the largest UK/India-based CAD, BIM, and MEP (M&E) services provider, with an ISO 9001:2015 certified production centre in India and additional offices in the US, Canada, and Australia. We provide services to global customers, with thorough local knowledge and expertise.We deliver quality, cost-effective 2D drafting, 3D modelling, BIM modelling, 3D rendering, walk-throughs, Revit family creation, and MEP coordination services for MEP and architectural projects.XS CAD serves the retail, homebuilding, architecture, engineering, and construction sectors with high-quality CAD solutions and BIM outsourcing services, using AutoCAD, Revit, ArchiCAD, PyroSim, IESVE, Navisworks, etc., for leading global contractors, architects, engineers, consultants, and designers.Our teams are fully conversant with the building codes and standards of the AIA, RIBA, RAIC, Australian AIA, BSI, CIBSE, NSPE, etc. and with the local technical standards for global CAD and BIM output.We develop seamless partnerships, mirror local standards and provide project assurance.

Company type: SME

Founded: 2018

Company size: 201 - 500

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Job description

Travel Desk cum front desk Executive.

As a Travel Desk cum Front Desk Executive, you will be responsible for providing exceptional front desk services and managing travelrelated activities. This role requires a candidate with strong communication skills, organizational abilities, and a customercentric approach.
Key Responsibilities:

Front Desk Duties:Greet and welcome visitors in a professional and friendly manner.
Manage incoming calls, emails, and messages.
Handle and direct inquiries to the appropriate person or department.
Maintain a tidy and organized front desk area.

Travel Desk Responsibilities:Assist employees and clients with travel arrangements, including flight bookings, hotel accommodations, and transportation.
Research and provide information on travel destinations, visa requirements, and travel policies.
Candidate should have sound knowledge of Visa Process.
Coordinate with travel agencies, airlines, and hotels to ensure smooth travel experiences.
Prepare and distribute travel itineraries and relevant information to travelers.

Administrative Support:Provide administrative support to various departments as needed.
Manage and maintain office supplies and equipment.
Assist in organizing company events or meetings.

Customer Service:Address customer queries and concerns related to travel arrangements.
Ensure a high level of customer satisfaction by providing accurate and timely information.

Record Keeping:Maintain accurate records of travel bookings, expenses, and related documentation.
Update and organize visitor logs and other front desk records.

Qualifications and Experience
High school diploma or equivalent; additional education or certifications in travel and tourism is a plus.
Proven experience in a similar role, preferably in the hospitality or travel industry.
Strong communication and interpersonal skills.
Proficient in using travel booking platforms and office software.
Excellent organizational and multitasking abilities.
Customerfocused with a positive and professional attitude.
Minimum experience 4 Years

Working Conditions:This role typically involves working in an office setting, with regular interaction with visitors and travel service providers. Flexible working hours may be required to accommodate different time zones or urgent travel needs.