Key Facts

Remote From:

India

Full time

Hindi, English

Hard Skills

Linguistics

Other Skills

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Customer Service
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Video Conferencing
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Social Skills
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Problem Solving

Roles & Responsibilities

Minimum educational qualification of 12th standard.
Excellent communication skills in both English and Hindi at B2 level.
Must have a system with Windows 10, 4 GB RAM or higher, and stable internet connection.
Able to work in rotational shifts, including night shifts, with no leave for the first 90 days.

Requirements:

Handle inbound customer calls and provide support.
Participate in video calls with operations and clients, with ID proof ready.
Ensure system and internet requirements are met for seamless communication.
Complete registration and AMCAT tests before client assessment.

Axcess Consultancy Services

Human Resources, Staffing & Recruiting

About Axcess Consultancy Services

ACS assists the organization to recruit the best skilled personnel for their unique openings.Our organization operates to serve Indian & International clients for their employment necessities at all levels. Being a client centric company, we insist on to ascend the pinnacle of accomplishment by offering personalized staffing services. We have developed our core competence in the field of Staffing, workforce planning, Training and Development, performance management competence analysis, and development, balance score card, and other various Human resource practices. Our holistic approach to pro-active customer service has helped us carve a niche for ourselves in the placement related industry.We make efforts to understand the industry and the needs of our clients and make use of our resources to fulfill those needs in a reasonably most advantageous way. Based on the feedback from our clients, we embark on to improve the quality standard and offer international standard services. ACS core strength is our well trained & experienced staffs who work on the principle of “Right Man@ Right Job”, under dynamic leadership of HR professionals who are having experience in the field of HR and specialized in Multi Level Recruitments. This way we not only save time but also help our clients recruit suitable staff in short time.

Company type: TPE

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

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Job description

Inbound Voice Process
Minimum Qualification : 12th
Permanent Work from Home
Can be hired from any location except J&K and Srinagar
Has to be very excellent in English and Hindi Both. (B2 level)
Rotational Shift(include night shift as well)
Rotational week off
Initial 90 days no leave
Ops and client will be on video call. (google meet)
At the time of Ops and client the candidate has to be ready with ID proof.(Aadhar card)
System and Internet is must. (MAC book is not acceptable)
RAM 4 GBi3 processor and above with Windows 10.
Uploading and Downloading speed should be above 5 MBPS. (No mobile hotspot).
The candidate’s registration and AMCAT test have to be done before the client assessment.