Account Manager (Amazon Experience) A003

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the longterm success of their team members.

About the Company

This company is a resultsdriven, fastpaced eCommerce agency specializing in Amazon brand management. With a focus on scaling brands, optimizing listings, and maximizing revenue, the company combines datadriven strategies with industry expertise to help clients succeed in the highly competitive Amazon marketplace. Our team thrives on innovation, collaboration, and a deep commitment to delivering measurable results.

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring clear and effective communication.
• Manage and resolve accountrelated issues, working proactively to prevent escalations.
• Maintain account health by monitoring key performance indicators and ensuring compliance with Amazon policies.
• Coordinate with internal teams to support client needs, including logistics, inventory, and general operations.
• Handle daytoday account administration, ensuring all tasks are completed efficiently and accurately.
• Provide periodic reports and insights to clients on account performance and potential improvements.
• Identify opportunities to enhance client satisfaction and maintain longterm relationships.

• Requirements

  Requirements:

  • 3+ years of experience in account management, customer success, or clientfacing roles.
  • Strong communication skills with the ability to manage client relationships effectively.
  • Proven ability to problemsolve and handle account challenges with a proactive mindset.
  • Highly organized and detailoriented, capable of managing multiple client accounts simultaneously.
  • Experience working in a fastpaced environment with shifting priorities.
  • Ability to work independently while collaborating with remote teams.
  • 90day probation period.

  • Nice to Have:

    • Experience managing Amazon Seller Central accounts or working in an eCommercerelated field.
    • Background in eCommerce agencies or Amazonfocused consulting.
    • Understanding of basic Amazon policies and account health maintenance.
    • Familiarity with reporting tools and performance tracking.
    • Prior experience in a consumer products or retail environment.

    • Benefits

      • Remote Work: Fully remote—work from anywhere
      • Generous PTO: 10 days PTO per year, plus public holidays and sick leave
      • Direct Mentorship: Grow through guidance from international industry experts
      • Learning & Development: Ongoing access to resources for professional growth
      • Global Networking: Work and connect with professionals around the world
      • WorkLife Balance: Balanced schedules that support a healthy worklife balance.