Account Manager

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or related field., At least 2 years of experience in account management or SaaS sales., Proven ability to manage and grow key client accounts., Strong interpersonal, negotiation, and communication skills..

Key responsibilities:

  • Build and maintain strong relationships with key clients.
  • Serve as the main liaison between clients and internal teams.
  • Identify growth opportunities within existing accounts and develop strategies.
  • Lead strategic account planning and negotiate contracts.

Momentus Technologies logo
Momentus Technologies SME https://gomomentus.com/
201 - 500 Employees
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Job description

Company Description

Who We Are:

Interested in joining our team? Here is some more information about us! Momentus provides industryleading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leadingedge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. Our client list includes The Apollo Theatre, MercedesBenz Stadium, Harvard University, Portland5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Working @ Momentus:

Surround yourself with highly motivated coworkers that push you to be your best each day. Momentus offers the career opportunities and fastpaced, exciting environment of a growth company where you can make a direct impact on our product and customers.

Job Description

We are looking for a clientcentric Account Manager to join our team. This role is ideal for someone who excels at nurturing and growing client relationships. As a key point of contact for our clients, youโ€™ll play a strategic role in driving longterm partnerships and sustainable revenue growth.

Key Responsibilities

  • Build and maintain strong, trustbased relationships with key clients, ensuring high levels of satisfaction and engagement.
  • Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.
  • Identify growth opportunities within existing accounts and develop upselling and crossselling strategies.
  • Collaborate closely with product, marketing, and support teams to tailor solutions to client needs.
  • Lead strategic account planning, including quarterly business reviews and renewal strategies.
  • Negotiate contracts and renewals with a focus on value creation and longterm success.
  • Monitor account health and proactively address any issues or risks.
  • Track account performance, client feedback, and usage metrics to inform strategies.
  • Stay current on industry trends, client business challenges, and competitive landscape.
  • Occasionally pursue and close strategic new business opportunities that align with target markets or current client portfolios.
    • Qualifications
      • Bachelorโ€™s degree in Business, Marketing, or a related field.
      • 2+ years of experience in account management, or sales roles in a SaaS company.
      • Proven ability to manage and grow key accounts, drive retention, and deliver exceptional client experiences.
      • Strong interpersonal, communication, and relationshipbuilding skills.
      • Confidence in negotiation and problemsolving, with a proactive and clientfirst mindset.
      • Experience using CRM platforms (Salesforce preferred) and other client management tools.
      • Ability to manage multiple accounts and priorities with strong project management skills.
      • Excellent presentation and storytelling abilities, both oneonone and in group settings.
      • A strategic thinker who understands sales cycles, business value, and customer lifetime value.
      • Sales or account management certifications are a plus.
      • Willingness to travel occasionally for client meetings and events.
        • Additional Information

          ๐ŸŒŸ Exceptional 401k Match: Weve got your financial future covered. Enjoy an 80% match of the first 10% deferral up to 8k

          ๐ŸŒž Unlimited Time Off: Rest and recharge on your terms. While theres no limit, we recommend a minimum of 15 days off because your wellbeing matters.

          ๐Ÿ‘ช Paid Parental Leave: Celebrate lifes milestones and bond with your new bundles of joy. Were there for you during those precious moments.

          ๐Ÿ‘š No Dress Code: Express your individuality! Smart, independent people like you choose what they wear.

          ๐Ÿค Smart & Grounded Team: Our colleagues are the best of the best. Theyre not just smart; theyre downtoearth and will inspire you to be your best every day.

          ๐ŸŒ Flexible Career: We believe in work that works for you. Get the job done where and when you work best. Its about winning at life by loving your job.

          ๐Ÿ“š Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.

          Important Notice on Location Eligibility

          This is a U.S.based remote role. However, due to regulatory requirements, we are only able to consider candidates who reside in U.S. states that do not currently mandate salary disclosure in job postings.

          This includes, but is not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin.

          Candidates residing in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency laws will not be considered at this time.

          Equal Opportunity & Accessibility

          At Momentus, we are committed to creating a workplace that celebrates diversity and fosters inclusion. We value the unique perspectives, backgrounds, and experiences each team member brings. These differences make us stronger, drive better decisions, and fuel meaningful innovation and outcomes.

          Momentus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.

          We are also committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their role. If you require accommodations during the recruitment process or on the job, please let us know. We will work with you to support your accessibility needs.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Negotiation
  • Social Skills
  • Strategic Thinking
  • Communication
  • Problem Solving

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