Offer summary

Qualifications:

3-5 years of accounts receivable and collections experience., Proficiency with accounting software like Microsoft Dynamics GP, QuickBooks, and ConnectWise., Excellent communication and problem-solving skills., Strong administrative skills and MS Office proficiency, especially Excel..

Key responsibilities:

Inform clients of outstanding balances via statements, emails, and calls.

Follow up on overdue payments and manage collections.

Prepare and send invoices to clients by the monthly deadline.

Coordinate with internal teams and clients on billing issues and account reconciliations.

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Turn receivables into results—join us as an AR Collections Specialist.

This role is responsible for the Accounts Receivable function for the business unit including invoicing clients, monitoring and processing incoming payments and all aspects of collection.

The following include but may not be limited to the responsibilities of the Collections Specialist:

Informing clients of outstanding balances through statements, emails and/or calls
Following up outstanding payments
Providing accurate and timely account reconciliations
Providing accurate and timely debtor reporting including aging report
Managing accounts receivable using spreadsheets and AR software
Establishing and maintaining relationships with new and existing customers
Preparing and sending invoices to allocated clients by the monthly deadline
Coordinating with business leaders and counterparts in other business units for all intercompany billing and cross charges
Liaising with clients as to any billing issues or questions
Assisting the broader finance team as required
Coordinating physical file archiving
Assisting with local office administration where required
Other related duties as required

Work Set-Up/Schedule

Permanent WFH
9 PM – 6 AM (PH Time)

Who we are looking for

An ideal AR Collections Specialist brings MSP experience and excels in accounts receivable management, collections, payment reconciliation, and client support, as well as:

3-5 years collection/accounts receivable experience
Excellent communicator with problem-solving abilities
Familiar with accounting systems like Microsoft Dynamics GP, QuickBooks, and ConnectWise
Excellent administration skills
Experience supporting multiple stakeholders
Solid MS Office skills, specifically Excel
Achievement of or willingness to work towards a related qualification or certification desirable

What we offer

Day 1 HMO + 1 free dependent
Health and Wellness Reimbursement Benefits
Sunlife Group Insurance
Company Salary Loans
Government contributions
Assistance with government loan payments
13th month pay
Night differentials pay
Holiday pay (for hours worked on holidays)
Mandated Leaves
Work equipment provided

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

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