Job description

Job Title: Program Manager, Cloud Solutions

The impact you will have:

Impact thousands of companies by helping us build the strongest Cloud business in North America.

What you’ll do:

Be part of an Innovative team that creates, incubates, and launches the services and
solutions that we take to market.
Lead programs and projects that will improve existing services, bring new capabilities to the business, or deliver business improvements or outcomes.
Initiate and organize programs by identifying the workstreams required to achieve the
required business outcomes, gain consensus and support across the business, and kickoff
the program and individual workstreams.
Evaluate programs progress on achieving business outcomes and adjust or kickoff new
workstreams as required to maximize value.
Provide oversight for all projects within the scope of programs, either through direct project management or through influence and indirect leadership of others.
Support Product Managers by leading formal change management initiatives for services
launches that involve a transformation of delivery team capabilities.
Support complex solution portfolio launches by providing oversight and coordination of the various workstreams or by mentoring the product teams to improve their project
management practices and capabilities.
Foster strong relationships with cross-functional leaders and vendor partners and ensure a high level of satisfaction across business and vendor stakeholders.
Communicate status updates, operational changes, and value delivered to both internal and vendor stakeholders.
Lead your programs and projects to proactively influence the factors that could cause delays.
Build alignment with cross-functional groups and stakeholders within Softchoice to ensure
operational excellence.

Requirements

What you’ll bring to the table:

10+ years of prior program or project management experience, ideally focused on programs and activities that support successful execution of GTM strategy.
Demonstrated ability to Lead through Influence.
Demonstrated experience leading teams.
Are eager to make constant improvements to process and outcomes.
Logical and efficient with a strong attention to detail.
Excellent listening, interpersonal, written, presentation, and oral communication skills.
Ability to solve practical problems and deal with a variety of variables in situations where
limited standardization exists.
Strong communication skills, both written and verbal.
Strong cross-functional collaboration, influencing, and negotiating skills.
University degree/college diploma required.
Professional certification, such as PgMP or PMP or formal project or program management
training would be considered an asset but is not required for this role.