Executive Virtual Risk Control Specialist

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

Essential Functions

• Completes virtual risk control surveys of policyholders’ operations across all areas where EMC conducts business, including niche markets, and assesses the exposures present along with identification of hazards and adequacy control

• Provides advanced, expert level consultation to our largest and most complex policy holders utilizing a business focused approach regarding their operations and claim trends across all lines of coverage. Develops impactful recommendations for improvement specific to the exposures and related hazards identified to reduce exposure to loss

• Provides advanced, expert level consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages

• Identifies key exposures to loss and recommends solutions to remove them or when that is not possible evaluates the effectiveness of controls that are in place. Communicates with Underwriting the impact of exposures identified and quantifies deficiencies found to allow proper risk selection, pricing, terms/conditions, and decision making on highly complex risks  

• Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need

• Identifies policyholders where an onsite evaluation is necessary and communicates findings to appropriate Risk Control Manager

• Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts

• Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc

• Provides detailed explanation of business operations, hazards, and controls associated with coverages 

• Delivers advanced training and loss control surveys virtually for current and prospective accounts

• Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service

• Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s) 

• Provides advanced, technical expertise and guidance to other Risk Control team members and utilizes subject matter expertise to train other loss control team members, including developing a business focused approach, and provides feedback 

• Develops positive relationships with accounts and agents

• Other duties as assigned

Education & Experience

• Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience

• Eight years of experience in risk control or safety role, or related experience

• Prior experience conducting virtual risk control surveys preferred

• Certifications such as certified safety professional preferred

Knowledge, Skills & Abilities

• Good computer skills, including Microsoft Office Suite

• Advanced knowledge of industrial, construction, fire, and commercial automotive safety

• Excellent knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA

• Advanced ability to understand and evaluate risk

• Excellent ability to identify and visualize potential loss exposures

• Strong problem-solving skills

• Strong customer service skills

• Ability to work effectively with others, as well as independently

• Advanced to multi-task and prioritize to meet deadlines

• Excellent verbal and written communication skills, including documentation skills

• Occasional travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within either the $97,889 - $134,921 range or the $107,944 - $148,758 range. A hiring range represents a subset of the full salary range.  The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. 

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.