Revenue & Operations Analyst

What is the opportunity?

Join our RBC Global Asset Management (RBC GAM) as an Operations Analyst. You will be accountable for supporting the operations and finance teams in a wide-ranging and possibly evolving role. The position primarily includes responsibility for the Institutional billings and revenue cycle, as well as other accounting functions such as reconciliations and analysis. You will work closely with colleagues to ensure accurate, timely, and efficient billing processes while maintaining high standards of compliance and client service. The position will require working in the office four days a week, with one optional work-from-home day. For more information, please visit: https://www.rbcgam.com

What will you do?

• Work with Excel and Broadridge's Revport platform to maintain client records and prepare invoices for the Institutional client business based on client agreements and internal timelines.
• Serve as a primary point of contact for billing inquiries from clients and portfolio management, responding in a clear and timely manner. Perform quarterly revenue analysis and monthly accrual of Institutional accounts.
• Review receivables, apply redemption payments, and help resolve billing discrepancies. Obtain supporting documentation from administrators and other tasks as required for the billing process.
•  Assist in maintaining organized documentation and audit trails for all billing activities, ensuring compliance with internal controls and regulatory requirements. Perform bank deposits and other responsibilities required by the team for segregation of duties purposes.
• Contribute to process improvement initiatives by flagging recurring issues, suggesting enhancements, and assisting in the implementation of more efficient workflows.
• Assist the Business Operations and Finance teams as required.
• Support related tasks such as group mailbox monitoring, reporting, and ad hoc financial analysis as required.

What do you need to succeed?

Must Have

• Post secondary education, ideally specializing in finance or commerce
• 1 year experience in a similar role
• Strong attention to detail and analytical skills
• Knowledge of Microsoft Office, particularly Excel, and an openness and ability to learn new software
• Be well organized and have the flexibility to deal with multiple tasks and changing priorities
• Be able to work both independently and within a team
• Fluent in English—both oral and written

Nice to Have 

• Knowledge of Broadridge Revport, particularly in a multi-currency environment
• Accounting experience, including an understanding of Sage products
• Financial services industry experience is also an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.