Temporary Payroll Specialists (Leave Management)

Instant Teams is currently hiring for Temporary Payroll Specialists (Leave Management)! You’ll be responsible for accurately administering Paid Time Off (PTO) for employee leaves of absence in accordance with company policy, union agreements and applicable state regulations. This position plays a critical role in supporting absence management by ensuring timely and accurate timekeeping entries within the UKG (Ultimate Kronos Group) Time and Attendance (UTA) system.

The ideal candidate has at least 1+ years of payroll processing and timekeeping experience, coupled with a foundational understanding of systems, coding and leave management processes.

Key Responsibilities:

• Accurately administer PTO within 24 hours of intake for eligible leaves such as:
  • Short-Term Disability (STD) Elimination Period
  • Unpaid FMLA and State Leaves of Absence
     
• Apply PTO based on specific administration guidelines, such as:
  • PTO Utilization Hierarchy for Non-Union employees
  • Union-specific PTO guidelines
  • State-specific handling (e.g., CT and WI leave administration)
     
• Manage multiple leave types while excluding:
  • Workers Compensation
  • Unpaid Personal Leave
  • Long-Term Disability
     
• Utilize UKG’s UTA system to:
  • Input and track time-off accurately
  • Deplete appropriate PTO buckets based on hierarchy and employee selections
  • Monitor and update vacation, personal holiday, caregiver, and sick leave balances
     
• Coordinate closely with claims examiners and employees to apply leave decisions, including:
  • Responses to custom PTO utilization questions during claim intake
  • Voluntary PTO usage beyond required minimums
     
• Maintain compliance with policies including:
  • Mandatory PTO utilization during unpaid FMLA for Non-Union employees
  • 7-day elimination period rules
  • Prohibitions on concurrent PTO usage with paid benefits (e.g., STD, military leave, parental leave)
     
• Provide support for union-specific leave rules, based on group-specific guidelines and responses collected during intake
   
• Maintain records and audit timekeeping entries for accuracy and compliance with internal and external policies
   
• Collaborate with HR, Payroll, Benefits, and Leave Management teams to resolve discrepancies and improve processes
   
• Stay updated on relevant federal, state, and local leave regulations

Must-Haves: 

• High School diploma or GED certificate
• 1+ years of experience in payroll processing or timekeeping support; preferably in a leave management or HR operations environment
• Proficiency with timekeeping and payroll systems, preferably UKG (Ultimate Kronos Group)
• Foundational experience with system-based rules/coding for time-off or payroll processing
• Understanding of FMLA, STD, and PTO leave structures
• Familiarity with union vs. non-union leave policies and related administrative processes
• High attention to detail and strong organizational skills
• Strong communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive employee information

• Experience working in a shared services or leave administration team is preferred
• Knowledge of multi-state employment laws relating to time off is a plus
• Familiarity with claims processing systems and absence case management tools is preferred

Training:

• Hours: Monday - Friday | 8am - 5pm EST
• 4 weeks in length

Post-Training Schedule: 

• Core Hours: Monday - Friday | 8am - 5pm EST with flexibility to respond to time-sensitive cases

Pay: $20 per hour

Benefits: Equipment Provided

Due to specific position requirements, we cannot hire from the following locations for this opportunity: OCONUS, California, Denver, CO, Illinois, Maryland, Michigan, Minnesota, Missouri, Nebraska, Massachusetts, Montana, New Hampshire, Rhode Island, Vermont, and Washington.

* In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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Notes

Other Duties

This is not necessarily a complete list of responsibilities, skills, duties, or requirements associated with the job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change, (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.)

EEO and Harassment Statement

Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams’ contractors and employees to perform their job duties may result in discipline up to and including discharge.

About Us

As a customer experience (CX) marketplace, Instant Teams partners with nation's top brands and companies through a suite of talent solutions that range from building out remote support teams to identifying a direct hire - all by sourcing from their remarkable and diverse talent community. As a mission-centric company, they have a proven track record of generating thousands of remote job opportunities and have significantly improved the financial well-being of military families, generating over $40 million in economic impact.