Job description

Job Description

The Role

You work in partnership with customers to define and execute a winning growth strategy. The Customer Development Manager – B2B will contribute to this by managing the relationship in line with our agreed contact strategy for existing customers, whilst actively prospecting new customers and territories to expand into in order to ensure a sufficient new business pipeline to deliver sustainable, long-term, double-digit growth in line with sales strategy. The role will actively research and target potential new customers and territories in line with our agreed sales strategy and Ideal Client profile.

How you will contribute

You will:

Be the commercial lead in delivering new projects from the first contact with the customer, through product development, pricing, timings, delivery of final product and then managing the ongoing relationship.
Manage & develop a group of current Contract accounts, Aldi & Lidl in line with the agreed contact strategy.
Prospect & develop new clients in line with our ideal client profile to leverage existing capacity and capability.
Support the Sales Director in the evaluation and development of relationships with Mdlz & distributors to develop our offer in export markets
Work with marketing to ensure our B2B facing assets (Website, enquiry handling, other contract manufacturing presence) represent EJ’s capabilities accurately and professionally
Deliver sales and contribution in line with commitments, providing accurate sales forecasts for your customer base & ensuring pricing keeps up with and cost pressures.
Work with Supply Chain / R&D to ensure EJ are competitive in our offering and developing capability for value, whilst ensuring we balance customer and supply chain needs with appropriate MOQ’s, lead times, raw materials etc.
Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Significant customer facing experience managing existing customer relationships
Relevant product/technical sales experience in Pharmaceutical/FMCG is preferred
Business Development experience, prospecting and onboarding new clients
Strong influencing and negotiation skills

More about this role

With a heritage dating back to 1817, Ernest Jackson has 200 years experience and expertise in developing, manufacturing and marketing medicated confectionery and vitamin pastilles.

Ernest Jackson offers a wide range of well-known branded products, as well as a comprehensive contract manufacturing service.

At the factory site in Devon, Ernest Jackson has the capability to manufacture pastilles, sugar boiled lozenges and paste lozenges, made to exacting standards. Some product formulae have been handed down by generations and others to meet the ever evolving market requirements.

Based in the South West of England, Ernest Jackson currently employs over 150 people across two sites and is a member of the Mondelēz International family of companies.

Location

This role is remote based, with travel to the Ernest Jackson offices in Crediton, Devon as and when there is a business requirement. Additional travel requirements to customers and UK offices. The team are located across the UK.

Benefits

27 days annual leave plus bank holidays and option to buy 5 extra days
Hybrid working environment
Excellent contributory pension scheme
Annual bonus

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!