French Speaking Client Relations Specialist

Patrique Mercier Recruitment FR is thrilled to announce a position for a French Speaking Client Relations Specialist. This role is ideal for those who are passionate about fostering strong client relationships and providing exceptional support to Frenchspeaking customers within a vibrant and collaborative environment.

Responsibilities

• Engage with Frenchspeaking clients through various channels, including phone, email, and live chat, to develop and maintain positive relationships.
• Address inquiries regarding products and services while providing personalized and friendly support.
• Efficiently manage and resolve client issues to ensure a high level of satisfaction and build loyalty.
• Accurately document all client interactions in the CRM system for comprehensive tracking and followup.
• Collaborate with team members to continuously improve service delivery and client relationship strategies.
• Identify opportunities for upselling or crossselling based on understanding client needs.
• Stay informed about company offerings and industry trends to effectively relay relevant information to clients.

• Requirements

  • Fluency in French and English, both written and spoken.
  • Experience in client relations, customer support, or a related role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problemsolving abilities with a clientfocused approach.
  • Ability to multitask and prioritize effectively in a fastpaced environment.
  • Proficiency in CRM software and standard computer applications.
  • A genuine enthusiasm for building relationships and delivering exceptional service to clients.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...