French Speaking Customer Care Agent

Patrique Mercier Recruitment FR is excited to offer a position for a French Speaking Customer Care Agent. We are searching for individuals who are enthusiastic about customer service and fluent in French to assist our Frenchspeaking clientele.

Responsibilities

• Provide exceptional customer support to Frenchspeaking clients through phone, email, and chat.
• Address customer inquiries, complaints, and requests in a professional and timely manner.
• Ensure customer satisfaction by effectively resolving issues and providing solutions.
• Document customer interactions and maintain accurate records within the CRM system.
• Stay informed about products and services to give wellinformed advice and support.
• Work closely with team members to enhance customer service practices and outcomes.
• Participate in training sessions to develop product knowledge and improve customer service skills.

• Requirements

  • Fluency in French and English, both written and verbal.
  • Previous experience in customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Able to resolve customer issues effectively and maintain satisfaction.
  • Proficient with customer service software and Microsoft Office tools.
  • Strong attention to detail and organizational capabilities.
  • Dedicated to delivering outstanding customer service.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...