Bachelor’s degree required., Minimum of 5 years of experience in value-based care and customer success., Proven project management skills and ability to coordinate multiple projects., Willingness to travel as needed..
Key responsibilities:
Coordinate and manage projects within the Customer Success Office and cross-functional teams.
Maintain project documentation, schedules, and communication tools.
Identify and escalate resource constraints, risks, and conflicts affecting project delivery.
Facilitate communication and collaboration among internal and external stakeholders.
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Aledade is the largest network of independent primary care, enabling clinicians to deliver better patient outcomes and generate more savings revenue through value-based care. Aledade’s data, personal coaching, user-friendly workflows, health care policy expertise, strong payer relationships and integrated care solutions enable primary care organizations to succeed financially by keeping people healthy. Together with more than 1,900 practices and community health centers in 45 states and the District of Columbia, Aledade manages accountable care organizations that share in the risk and reward across more than 200 value-based contracts representing more than 2.5 million patient lives. To learn more, visit www.aledade.com.
The Project Specialist will help identify, advance, and communicate objectives to the Customer Success Office team, and to deploy project management tools to track progress across internal and external workstreams and drive said workstreams to successful execution across all lines of business. This position requires experience in valuebased care,specifically with project management experience and comfortable working in a crossfunctional team. This role works with both internal partners, necessitating strong communication and stakeholder engagement skills.
Primary Duties:
Working within a team environment to ensure projects stay on track by engaging appropriate stakeholders, assisting in completing administrative coordination both within the CSO team and other departments.
Maintaining and SOPs, Monday boards, and team calendars.
Identifying resource constraints, risks, and conflicts with potential impact to project deliverables, and escalating to appropriate team members.
Managing projects to completion while balancing multiple, simultaneous priorities across varying stakeholders.
Monitoring delivery progress and determining if teams have the bandwidth, skills, and tools to execute work according to the current project plan.
Collaborating with internal and external stakeholders and crossfunctional leads to manage project scope, plan resources, maintain schedules, and facilitate communication.
Ensuring team members, project teams, and field teams understand project objectives, deliverables, and timelines.
Supporting the Customer Success Office Team and Provider Network Field Teams through successful implementation and completion of Customer Success Office related projects.
Minimum Qualifications:
Bachelor’s degree required
5+ years of progressive valuebased care and Customer Success Office adjustment experience
Have experience and thrive in a fastpaced environment
Proven ability to successfully manage projects toward completion, coordinating and collaborating across multiple projects and teams
Willingness to travel as needed to Aledade’s headquarters or markets