Offer summary

Qualifications:

Experience in AI workflows such as data collection, labeling, and annotation., Proven success in business development or project management within the AI or data solutions sector., Strong communication skills in English and B1–B2 Chinese., Knowledge of tools like Excel, Asana, Trello, HubSpot, Slack, and WeChat..

Key responsibilities:

Acquire and expand client accounts in Europe, USA, Australia, and China.

Manage contracts, invoicing, and payments with clients.

Ensure the on-time and quality delivery of AI projects.

Build and maintain strong client relationships to drive business growth.

Job description

About Us
Your Personal AI (YPAI) is a fastgrowing provider of AI data solutions, founded in 2023. We specialize in delivering bespoke, enterprisegrade AI
services—including data collection (speech, image, video, text, sensor), annotation, ML model development, AI consulting, and deployment—while ensuring ethical AI practices, regulatory compliance, and measurable ROI. We already serve a portfolio of established clients in China, Korea, Japan, and the USA, and are now entering our next growth phase: expanding deeper into existing regions while capturing new opportunities in Europe and Australia. We are looking for a Client Success & Delivery Manager who will play a pivotal role in driving business growth, building strong client relationships, and ensuring exceptional project delivery. This is a highimpact position that blends business development, account management, and project management in the rapidly evolving AI industry.

The Role
You will be the bridge between clients, internal teams, and business opportunities—responsible for acquiring new clients, nurturing existing
accounts, and ensuring smooth, ontime delivery of projects. Your success will directly influence YPAI’s revenue growth, client retention, and market presence.

Ideal Candidate Profile – Client Success & Delivery Manager (AI Solutions)
Based in Eastern EU (e.g., Poland, Ukraine) with B1–B2 Chinese and strong English skills. Brings 30%+ knowledge of AI workflows (data collection, labeling, annotation) and proven success in business development or project management in the AIdata solutions sector. Skilled in client acquisition, account growth, and project delivery, using tools like Excel, Asana, Trello, HubSpot, Slack, and WeChat. Excels in time management, negotiation, and client relationship building, with a strong plus for existing industry networks. Role covers acquiringexpanding clients in EU, USA, Australia, and China, managing contracts, overseeing invoicingpayments, and ensuring ontime, quality project delivery with the project management team.

Required profile