Director, Event Management (INTERNAL APPLICANTS ONLY)

fully flexible
Work set-up: 
Full Remote
Contract: 
Full time
Work from: 
United States

Opus Agency logo
Opus Agency Marketing & Advertising SME https://www.opusagency.com/
501 - 1000 Employees
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Job description

Description

Position at Opus

Job Title: Director, Event Management (INTERNAL APPLICANTS ONLY) 
Group/Team: Event Management  
Reports to: Sr. Director, Event Management 
Location: Remote
Employment Type: Full time, Salary, Exempt  
Travel Requirements: 20-30%  
  
WHO WE ARE  
  
Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. As we look ahead to 2025 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences. 
 
Our Event Management team plays a critical role in this vision, partnering with world-shaping brands like Amazon, Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As Director, Event Management Operations and with a focus on our talent and people, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future. 
  
WHAT WE ARE LOOKING FOR 
 
We are on the lookout for a highly strategic support role who excels in collaboration and is pivotal in driving team success through tactical training and hiring. In this role, you'll be instrumental in orchestrating seamless onboarding experiences and designing impactful training programs that elevate team performance. Your expertise will be crucial in refining hiring processes to attract and nurture top talent, fostering a culture of continuous learning and innovation. As you streamline operations, ensure compliance, and oversee financial responsibilities, you'll also be the heart of communication within the team. 
 
If you're passionate about empowering others, leading positive change, and contributing to a vibrant collaborative environment, your innovative spirit will be a welcome addition to our dynamic team.  
 
YOU SHOULD HAVE
 
  • 7-10+ years in event management with 3+ years in team or operations leadership. 
  • A passion for inclusive, growth-focused team culture and accountability. 
  • Experience refining hiring processes, coordinating interviews, and partnering with Talent Acquisition. 
  • Skilled in developing tailored onboarding and training programs, including documentation, SOPs, and playbooks. 
  • Proven ability to mentor and develop talent, build career paths, and foster retention and high performance. 
  • Adept at internal communications, meeting facilitation, conflict resolution, and feedback mechanisms. 
  • Experienced in resource planning, team coordination, budgeting, and tracking freelance and internal costs. 
  • Bachelor’s degree preferred. 
  
ESSENTIAL RESPONSIBILITIES 
  • Lead hiring strategy and execution in collaboration with Talent Acquisition, ensuring roles are aligned with culture and business needs. 
  • Oversee onboarding to create a smooth, engaging experience for new hires, introducing them to culture and workflows. 
  • Design and implement training for event professionals, focusing on leadership, skills development, and compliance. 
  • Partner with Centralized Resourcing on staffing and resource allocation to support delivery teams. 
  • Support the Sr Director, Event Management Operations on performance, manager enablement, culture, retention, and early career programs. 
  
SUPERVISORY RESPONSIBILITIES 
  
May manage 5-10 direct reports within Event Management, ranging from Event Managers to Directors.  
  
SUCCESS IN THIS ROLE MAY LOOK LIKE 
  
  • A seamless and inclusive recruitment process that builds a diverse, high-performing team. 
  • Onboarding and training that sets team members up for immediate and long-term success. 
  • A feedback and review system that drives development, clarity in career paths, and team growth. 
  • Managers feel supported and empowered to lead effectively, with a strong coaching culture. 
  • A connected, inclusive, and motivated team environment that retains top talent. 
  • Proactive insights and data shared with leadership to inform smart staffing and engagement decisions. 
  
COMPETENCIES 
  
  • Anticipates team needs, drives performance, and ensures quality outcomes. 
  • Operates with financial responsibility and understands agency profitability. 
  • Brings expertise to guide innovation and solve complex challenges aligned with business goals. 
  • Coaches team members and fosters long-term development through clear expectations and feedback. 
  • Communicates effectively, influences culture, and collaborates cross-functionally to achieve shared success. 
  • Responds quickly to challenges, supports conflict resolution, and adapts to changing needs. 
  • Balances strategy with social and environmental impact, promoting sustainability and positive culture. 
  • Acts on employee feedback and engagement data to build a strong, purpose-driven workplace. 
  
WHAT YOU CAN EXPECT IN RETURN
 
  • Full time position 
  • Opportunities for growth and development 
  • Health & Dental Insurance (choice of plans) 
  • 100% Employer paid short-term disability and life insurance 
  • Opportunity to elect additional life insurance and LTD insurance at employee expense 
  • Paid parental leave 
  • Opportunity to contribute pre-tax dollars to flexible spending accounts 
  • 401(K) with employer match 
  • Flexibility in work schedules 
  • Generous time off 
  
HOW WE’LL TAKE CARE OF YOU 
  
Our job titles may span more than one career level. The starting salary for this role is between $112,000 and $125,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.
 
  
NOT SURE IF YOU SHOULD APPLY? 
  
Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency, we are dedicated to building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so if you’re excited about this role, but your past experience doesn’t align perfectly with every single item listed in this job description, we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.

 

 
  
PHYSICAL REQUIREMENTS: 
  
Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.

 

 
  
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

 

 
  
OTHER DUTIES AND ACKNOWLEDGEMENT

 
  
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 
  
Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
 
  
#LI-Remote

Required profile

Experience

Spoken language(s):
French
Check out the description to know which languages are mandatory.

Hard Skills

Event MarketingEmployee OnboardingConflict ResolutionInternal CommunicationsMeeting FacilitationResource PlanningNegative FeedbackContinuous Training

Other Skills

  • Training And Development
  • Team Leadership
  • Budgeting
  • Collaboration
  • Mentorship
  • Coaching
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