Danish Speaking Customer Support for Online Streaming Service

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Danish (written and spoken)., Strong communication and interpersonal skills., Proactive team player with a positive attitude., Ability to work remotely and manage time effectively..

Key responsibilities:

  • Assist Danish-speaking customers with inquiries and troubleshooting.
  • Provide excellent customer support via various communication channels.
  • Document interactions accurately in the CRM system.
  • Collaborate with team members to improve customer satisfaction.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

🎬 Join Our Creative Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Danish Speaking Customer Support representative for an Online Streaming Service! If youre fluent in Danish and have a passion for entertainment and customer service, this role is designed for you!

In this dynamic position, you will assist Danishspeaking customers with their inquiries related to our online streaming platform, ensuring they have the best possible viewing experience. With the flexibility of remote work, you can enjoy a balanced lifestyle while being part of an innovative industry. If you are ready to make an impact in the world of digital entertainment, we want to hear from you!


Your Responsibilities
  • Provide excellent customer support to Danishspeaking clients via various communication channels.
  • Assist customers with questions related to streaming services, troubleshooting issues, and providing solutions.
  • Document customer interactions accurately in our CRM system.
  • Work collaboratively with team members to achieve service goals and improve customer satisfaction.
  • Engage in ongoing training to stay current with the latest content and industry developments.
    • Requirements

      • Fluency in Danish (written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. andor Cover Letter.
      • Strong commitment to providing highquality customer service.
      • Previous experience in customer support is a plus but not mandatory.
      • Excellent communication and interpersonal skills.
      • A proactive team player with a positive and enthusiastic attitude.
      • Strong problemsolving skills and attention to detail.
      • Ability to work effectively in a remote setting and manage time efficiently.
        • Benefits

          • · Private Health Insurance
          • · Training & Development
          • · 2 Extra Salaries Per Year
          • Fully Paid Training
          • · Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
          • · Free Greek Lessons, discounts and other perks

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Social Skills
  • Detail Oriented
  • Communication
  • Problem Solving
  • Time Management
  • Teamwork

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