Sr. Program Manager

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
California (USA)

Offer summary

Qualifications:

5+ years of experience in program management within a fast-paced software environment., Strong project management skills with the ability to handle multiple projects simultaneously., Excellent communication and influence skills across cross-functional teams., Bachelor's degree in a technical field such as Computer Science or Engineering, with certifications like PMP being a plus..

Key responsibilities:

  • Manage end-to-end product planning and launches, ensuring timely delivery.
  • Facilitate cross-functional collaboration across teams and external partners.
  • Provide executive-level program health updates using data-driven insights.
  • Identify and mitigate risks to ensure smooth program execution.

Lyra Health logo
Lyra Health SME http://www.lyrahealth.com/
501 - 1000 Employees
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Job description

About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, highquality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role:
As a Sr. Program Manager at Lyra Health, you will be instrumental in driving the successful planning and launch of our innovative CustomerPartner product suite. This highly visible role offers a unique opportunity to partner crossfunctionally with Product, Engineering, Product Marketing, GotoMarket, Customer Success, and Clinical Operations teams, helping shape and execute on our product strategy and business goals. Youll be a strategic problem solver, leveraging data and analytics to translate ambiguous growth challenges into clear product choices, align diverse stakeholders, and ensure seamless execution from concept to launch.

This role will be located onsite at our Burlingame, CA headquarters (hybrid; 12 days per week inoffice).


Responsibilities
  • Drive endtoend product planning and launches: Own the execution roadmap for key product initiatives, ensuring timely and efficient delivery.
  • Orchestrate crossfunctional alignment: Facilitate seamless collaboration and communication across Product, Engineering, Marketing, GTM, and CS, and interface with external partners and customers, to ensure unified execution of highpriority initiatives.
  • Provide executive visibility: Develop and present comprehensive program health readouts to executive audiences, providing datadriven insights and recommendations.
  • Proactively manage risks and dependencies: Identify, assess, and mitigate potential issues that could impact program success, ensuring smooth delivery.
  • Champion operational excellence: Continuously evaluate and optimize development processes and methodologies to foster a culture of efficiency and continuous improvement.
  • Influence product roadmap through feedback loops: Partner with GTM and CS to gather and synthesize customer feedback, directly informing future product iterations and enhancements.
  • Develop robust project plans: Create and maintain detailed project plans, including clear milestones, resource allocation, and dependency mapping.

  • Qualifications
  • 5+ years of progressive experience in program management within a fastpaced software development environment, ideally within a highgrowth tech or healthcare company.
  • Exceptional project and program management skills: Demonstrated ability to manage multiple complex projects and workstreams simultaneously, driving clarity and execution in ambiguous situations.
  • Strategic problem solver with strong analytical capabilities: Ability to translate complex challenges into actionable insights and strategic product choices, utilizing data to drive decisions.
  • Outstanding crossfunctional communication and influence: Proven ability to distill and communicate complex ideas clearly across all levels of the organization and influence stakeholders without direct authority.
  • Deep understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
  • Proficiency with project management tools such as Jira, Confluence, Asana, or similar.
  • Experience in digital health, healthcare operations, or management consulting is a significant plus.
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field preferred
  • PMP, PgMP, or similar project management certification a plus.

  • Diversity & Inclusion at Lyra
  • Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
  • People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support.
  • Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
  • Learn more at https:www.lyrahealth.comdiversityequityinclusionbelonging
  • We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

    By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
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    Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Industry :
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Software DevelopmentProject ManagementAtlassian ConfluenceJIRAAnalyticsProject ManagementRisk ManagementAgile Software DevelopmentAsanaBiomedical InstrumentationOpenMPHealth Care Industry

    Other Skills

    • Program Management
    • Analytical Skills
    • Lateral Communication
    • Consulting
    • Collaboration
    • Communication
    • Problem Solving
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