Offer summary

Qualifications:

Fluency in German and Dutch is required., Strong communication and interpersonal skills., Experience in project management or client coordination., Educational background in business, management, or related fields is preferred..

Key responsibilities:

Manage the setup, execution, and reporting of client projects.

Act as the main operational contact for clients.

Collaborate with the sales team to onboard new clients.

Translate client requests into actionable instructions for the team.

Founded in 2011, Roamler provides businesses with B2B crowd-based solutions, answering the call of companies for efficiency with widespread, on-demand professionals and individuals. These 'Roamlers' are recruited, trained, and organized according to their skills, experience, and location, and then matched to 'tasks'. Roamler is the European leader in crowd-supported field-marketing activities, performing tasks for the biggest FMCG manufacturers, consumer brands, PCGs, and retail chains. Since 2016, Roamler is also active in crowd-supported technical solutions such as installations, service and repairs, executed by a network of certified professionals spread across the Netherlands, the UK and Germany. In 2018, Roamler launched the first-ever venture to increase flexibility and efficiency in the home care and healthcare industries, by leveraging the power of a large network of professional caregivers active across the Netherlands. In 2020, Roamler received a 20M euros funding from Endeit Capital, Smartfin and Achmea Innovation Fund and ranked among the top three fastest-growing scale-ups in Europe. In March 2021, Roamler acquired Datlinq, data company specialized in foodservice and food retail data, with the purpose of enabling its clients to build a fully data-driven route- to- market also in the out-of-home channel. In October 2021, through its Retail division, Roamler has acquired Mobeye, strong French player in crowd-supported field marketing services for businesses; with the goal of further expanding its commercial proposition to FMCGs and retailers, while consolidating a leadership position also in the French market. Sign up to our monthly newsletter to receive the latest insights, innovations, and opportunities when it comes to flexible resourcing for businesses! https://campaign.roamler.com/newsletter

Job description

Customer Project Manager (NL/GE)

Will you be our new Customer Project Manager at Roamler in Amsterdam?
Are you an energetic and social professional looking for a full-time job in Amsterdam? At Roamler, you’ll have the opportunity to be part of a fast-growing international scale-up! Please note: this role requires fluency in German & Dutch and is based in Amsterdam.

About Roamler
Roamler is the go-to platform where flexible work meets earning opportunities. We are a fast-growing, international scale-up with an innovative crowdsourcing platform. Our community of independent workers (often working part-time) carries out simple tasks every day for top-tier clients in the FMCG industry. We help our clients increase flexibility and impact, while the crowd earns money with ease — and we reduce CO₂ emissions in the process!

Your role
As a Customer Project Manager (CPM), you will play a versatile role, being responsible from A to Z for the setup, execution, and reporting of client projects. Acting as the direct operational point of contact, you’ll ensure that client goals are met while also contributing to commercial activities through client interactions. You’ll work closely with the sales team to onboard new clients and explore innovations in Roamler’s services. You’ll translate complex client requests into clear instructions for our Roamlers — requiring insight and creativity.

Required profile