Offer summary

Qualifications:

Bachelor’s degree in engineering or related technical field., 2-4 years of solutions engineering or consulting experience in healthcare IT or cybersecurity., Excellent communication skills for technical and business audiences., Proficiency in technical demonstrations, proof-of-concept evaluations, and supporting sales teams..

Key responsibilities:

Understand customer requirements through discovery interviews.

Present customized Imprivata solutions and conduct proof-of-concept evaluations.

Develop proposals, statements of work, and support sales activities.

Travel within the assigned territory to support sales and marketing efforts.

Job description

Description

Come join a winning team! Here at Imprivata, you’ll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Solutions Engineer to join our team. This is a Remote opportunity based out of Italy.

Job Summary

The Solutions Engineer (SE) is part of the Imprivata Solutions Engineering organization and operates as a highly skilled technical resource who is involved in all aspects of the sales cycle. This position is assigned a territory and works directly with Imprivata’s Sales Representatives and Channel Partners to understand prospective and existing customers’ technical and end user workflow requirements for new and add-on sales opportunities. The SE demonstrates the appropriate Imprivata product features and workflows in the form of customized product demonstrations and proof-of-concept (POC) evaluations. The SE also educates customers on Imprivata’s professional and managed services offerings and develops statements of work (SOWs), when needed, for services engagements. This position works out of their home office and is expected to travel throughout their assigned region to provide the necessary pre-sales technical support to close new opportunities in an efficient and effective manner.

Duties and Responsibilities

Conduct pre-meeting discovery interviews with customer stakeholders to understand key technology, business and end user workflow requirements
Develop and present appropriate Imprivata solutions and implementation best practices in the form of customized presentations and demonstrations
Articulate business value of solution capabilities to C-level as well as technical audiences
Develop proposals and key success criteria for proof-of-concept (PoC) evaluations
Deliver and manage proof-of-concept (PoC) evaluations
Develop estimates, proposals and statements of work for professional and managed services engagements
Maintain proficiency with assigned Imprivata solutions as they evolve
In collaboration with assigned Imprivata Sales Representatives, achieve strategic company objectives and territory revenue goals
Provide key enablement services to channel partners and assist them in selling and supporting Imprivata’s products and services
Provide tradeshow and demonstration support for marketing events
Research, compose, and deliver responses to RFI/RFPs and security questionnaires
Transition accounts post sale to Imprivata’s Professional and Managed Services teams
Travel up to 50% in the assigned territory
Other duties as assigned and required

Qualifications

Bachelor’s degree in engineering or in a related technical discipline.
2-4 years relevant solutions engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT or cybersecurity industries.
Excellent verbal and written communication skills are essential.
Experience staging and delivering technical demonstrations and proof-of-concept (PoC) evaluations.
Experience supporting multiple sales/account teams.
Experience discussing, scoping, and estimating professional and managed services.
Experience selling within healthcare is strongly desired.
Ability to work independently and collaboratively in a team environment.
Ability to effectively engage with audiences via web conferencing facilities such as Zoom, Teams, and WebEx is essential.
Residence within an hour’s commute to an airport, servicing major commercial airlines, is highly preferred.
C1 language proficiency in both Italian and English

Expertise in a broad range of applications and technologies including, but not limited to:

Microsoft Windows, Apple MacOS and Linux-based thin client operating systems
Directory services and protocols such as Active Directory, Azure/Entra ID, LDAP, HTTP, SAML and ODIC
Application/software virtualization technologies such as Microsoft Remote Desktop Services, VMware Workstation and Horizon View, Azure Virtual Desktops
Identity management, multi-factor authentication (MFA) and single sign-on (SSO) technologies
Enterprise and SaaS-based software security technologies
Computing resources via cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform
Networking and protocols such as TCP/IP, UDP, SMTP and DNS
Cloud security and shadow IT monitoring
Experience with frameworks such as MTIRE and/or NIST
CISSP or other relevant cyber-security and/or cloud security certifications
Enterprise architecture
Server and endpoint security
Vendor onboarding and management
Microsoft Remote Desktop Services administration
SQL and SQL Procedures
API Basics and SPML
IIS (Internet Information Services)
User and Role-based management and provisioning
Familiarity with IT audit functions, regulatory frameworks

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-Remote #LI-SF1

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