Business Operations Manager

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

2–3 years of experience in a fast-paced environment such as startups or tech., Strong organizational and communication skills, both written and verbal., Ability to work independently, prioritize tasks, and thrive in ambiguity., Interest or background in healthcare, wellness, or technology is a plus..

Key responsibilities:

  • Partner with the CEO on operational needs and strategic initiatives.
  • Manage cross-functional projects across product, finance, and operations.
  • Identify and implement cost-saving measures to improve efficiency.
  • Support app improvements, feature launches, and user experience initiatives.

Medici logo
Medici Healthtech: Health + Technology Scaleup https://www.medi.ci/
201 - 500 Employees
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Job description

Company Summary:
Medici is a modern Executive Health Center and technology company focused on revolutionizing the healthcare experience. At our flagship clinic, we offer premium preventative care through comprehensive executive exams that combine advanced diagnostics, AIpowered screenings, and personalized physician consultations—all in a single, efficient visit.

We’ve also launched Dr. Gabi, a groundbreaking AI health companion app now available in the App Store. Dr. Gabi is designed to put the world’s smartest, kindest doctor in everyone’s pocket—delivering realtime, personalized health and nutrition advice 247. Built with a preventionfirst approach and grounded in both science and compassion, Dr. Gabi is reshaping how people engage with their health.Our mission is to create a world where proactive, affordable, and deeply personal care is accessible to all—whether through a luxurious inclinic experience or cuttingedge technology.

Benefits:
We offer a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) retirement savings plan with company match, and paid time off. Team members also enjoy access to advanced imaging technology, a supportive and forwardthinking clinical team, and unique perks if you are in the office, such as discounts on IV therapy and MSculpt sessions, free onsite yoga, and catered healthy lunches.

Job Summary:
We’re looking for a Business Operations Manager to partner closely with our CEO in driving forward key business priorities for our clinic and our AI health app, Dr. Gabi. This is a highimpact, highly varied role for someone who thrives on solving complex problems, improving processes, and finding creative ways to move the business forward.

The ideal candidate is a fast learner, systems thinker, and handson executor who thrives in a startuplike environment. This role is perfect for someone who enjoys wearing many hats, collaborating across teams, and helping shape the future of a missiondriven company. You’ll work closely with colleagues in product, technology, finance, compliance, partnerships, operations, and growth to keep initiatives aligned with business priorities and operational goals. This is a fully remote role for candidates outside of Austin, Texas; if you’re based in Austin, we expect team members to be in the office three days per week.

Key Responsibilities:
  • Partner with the CEO on both daytoday operational needs and longterm strategic initiatives
  • Tackle complex, crossfunctional business challenges—creating and executing solutions across product, finance, compliance, partnerships, and operations
  • Identify and implement costsaving measures that improve efficiency and scalability
  • Lead highimpact operational projects related to both the clinic and the app’s business model
  • Collaborate with Product, Tech, Growth, and other teams to support app improvements, feature launches, and user experience initiatives
  • Conduct market and industry research to guide business decisions and strategy
  • Manage relationships with key external partners, vendors, and regulatory bodies
  • Oversee efforts related to licensing, intellectual property, and regulatory filings as needed
  • Assist in developing investor materials, business decks, and product pitches
  • Plan and facilitate executivelevel meetings, including preparing agendas, documenting decisions, and tracking followups
  • Jump in on special projects across internal operations, hiring, and process creation—owning initiatives from concept to completion

  • Knowledge, Skills & Abilities:
  • 2–3 years of experience in a fastpaced environment (startups, tech, consulting, operations, etc.)
  • Excellent written and verbal communication skills
  • Proven ability to work independently, prioritize effectively, and thrive in ambiguity
  • Strong organizational skills with the ability to balance multiple priorities
  • Resourceful problemsolver who enjoys tackling new challenges and figuring out “how to make it happen”
  • Able to move fluidly between strategic thinking and handson execution
  • Confident communicator with executives, partners, and crossfunctional teams
  • Demonstrated track record of saving companies time, money, and operational headaches
  • High emotional intelligence, professionalism, and discretion
  • Bonus: Experience supporting a founder or senior executive directly
  • Bonus: Interest or background in healthcare, wellness, or tech

  • Limitations and Disclaimer
  • The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
  • All job descriptions are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other team members. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to follow any other jobrelated instructions and to perform other jobrelated duties requested by their team leader in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills, andor abilities. To perform this job successfully, the team member must possess the abilities or aptitudes to perform each duty proficiently.

  • Equal Employment
  • Medici is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

  • Why Medici?
  • Be part of an innovative, AIdriven healthcare system with a focus on patientcentered care
  • Work in a beautiful, newly designed clinic with stateoftheart technology
  • Collaborate with a passionate, highperforming team dedicated to making a real impact in healthcare
  • Required profile

    Experience

    Industry :
    Healthtech: Health + Technology
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Strategic Thinking
    • Problem Solving
    • Collaboration
    • Communication
    • Organizational Skills
    • Consulting
    • Prioritization
    • Emotional Intelligence

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