Operations Specialist (US Mortgage HELOC Refi)

Work set-up: 
Full Remote
Contract: 
Salary: 
42 - 42K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Minimum of 2 years experience in handling US loan or mortgage tasks., Familiarity with US HELOC refinancing processes., Strong attention to detail and organizational skills., Bachelor's degree or equivalent work experience in financial services..

Key responsibilities:

  • Review security documents for completeness and accuracy.
  • File security documents with relevant jurisdictions and maintain detailed records.
  • Communicate with external parties to ensure proper filing and resolve discrepancies.
  • Assist other departments with document requests and stay updated on process changes.

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Job description

This is a remote position.

Company Mission:

Our mission is to reduce the cost of capital across the world.


About the Company:

We have invented a new credit card powered by an advanced assetsecuring platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund with participation in both rounds by Sequoia, NYCA, and others.

Our work involves building the world’s first completely autonomous assetsecuring process, worldclass risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.

We’re looking for detailoriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cuttingedge products and excellent customer service to its clients.


Cultural Values:

1. Depth and rigor of thought We try to be rigorous in our thinking & dive into the details.

2. Minimalist We are spartan in our design, in our code, and even in our processes.

3. Speed of execution We move fast & value decisiveness. We think speed drives quality.


Responsibilities
● Reviewing security documents for completeness and recording requirements
● Filing security documents with the relevant CountyState Jurisdictions
● Maintain detailed records of all filings and correspondence.
● Verifying documentation, including those provided by clients, ensuring it is complete and accurate to finalize the line filing process
● Communicate with external parties, such as county recorders, vendors to ensure proper filing.
● Assist in resolving any discrepancies or issues related to lien filing.
● Assisting other departments with document requests and recordkeeping
● Stay uptodate with changes in processes and best practices related to lien and HELOC documentations.




Requirements

Experience in financial services or related industries (mortgage experience preferred)
● At least 2 years (and above) experience in handling US Loan or Mortgage tasks
● Familiarity and experience in handling US HELOC Refinancing
● Strong attention to detail and organization skills
● Knowledge regarding liens and closing documents is a plus
● Excellent communication, interpersonal and problemsolving skills
● Proficiency, speed, and accuracy in written communication
● Fluency, clarity, and good diction in English
● Great organizational skills & time management abilities
Ability to handle confidential information with integrity
● Experience using customer communication and task management programs, Google Drive, and Email
● Bachelors Degree or comparable work experience in financial services
● Flexibility to work US Pacific time 10 AM to 7 PM (with a 1hour break time in between)
Must be based in the Philippines

***Due to the volume of applications we receive, only qualified candidates will be contacted.
***Pay is commensurate to experience


Salary:

USD 78hr

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Communication
  • Webmail
  • Problem Solving
  • Social Skills
  • Time Management
  • Personal Integrity

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