Publisher Account Manager
Offer summary
Qualifications:
5+ years of sales or account management experience in ad tech or online video., Proven success in managing high-touch customer accounts., Strong organizational and communication skills, with attention to detail., Ability to analyze data and optimize publisher performance..Key responsibilities:
- Manage onboarding and daily account activities for publishers.
- Present upsell opportunities to clients to increase revenue.
- Monitor account performance and communicate optimization strategies.
- Collaborate internally to improve account management processes.
Job description
Description
Minute Media is a leading media technology brand focused on two main pillars—platform and content. Minute Media’s platform serves as the company’s foundation, powering its content as well as enabling the evolution of other marketleading digital media brands. To date, Minute Media’s owned and operated destinations include STN Video , Sports Illustrated , The Players’ Tribune , Mental Floss , 90Min and FanSided . For more information, check out https:www.minutemedia.com.
- Execute publisher onboarding and daytoday account management including, but not limited to, hightouch customer service, consultative client support and regular business reviews
- Present and demonstrate the value of upsell product opportunities to your clients and drive incremental revenue to meet quarterly revenue goals
- Ongoing monitoring of account performance with proactive client communication regarding optimization opportunities
- Maintain an accurate pipeline of upsell and renewal opportunities in our Salesforce CRM
- Relay partner feedback and advocate for client requirements with Minute Media internal teams to inform product roadmap and business development strategy
- Collaborate with the Director of Publisher Services to develop and refine STN’s account management processes to scale our partners more effectively
- 5+ years of sales or account management experience with ad tech andor online video, preferably at a Publisher, SSP, DSP or similar
- Proven experience successfully managing hightouch customer accounts
- Strong organizational skills, acute attention to detail with the ability to multitask
- Excellent written, verbal, and presentation skills with a track record of being effective and professional in client interactions and capable of effectively interacting with every level within an organization
- Highcaliber critical thinking and problemsolving skills, including data analysis, which you can put into action to improve publishers’ performance
- Sense of urgency, independence, accountability, and agility suited to a dynamic startup environment
- Willingness and desire to learn and adopt new skills both technical and nontechnical in order to realize effective solutions for your publishers
- Proficiency with standard business applications (Office, Google Suite, Looker, etc.)
- Can independently troubleshoot technical issues and effectively communicate solutions to publishers
- Ability to travel as needed
Not sure that youre 100% qualified but are up for the challenge? We want you to apply!
Minute Media is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minute Media participates in EVerify.
Check the URL and email address of any correspondence with Minute Media. If it is not from @minutemedia.com, treat it as fraudulent. To learn how to protect yourself from recruitment fraud click here.
Requirements
What You Have
Required profile
Experience
Other Skills
- Customer Service
- Sales
- Critical Thinking
- Organizational Skills
- Problem Solving
- Communication
- Multitasking
- Detail Oriented
- Presentations
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