Senior Metering Infrastructure Manager

Join us, be part of more. 

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. 
 

About your team: 

At British Gas, our mission is to sell it and mend it.   

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

British Gas Business (BGB) is the leading provider of energy to SMEs in the UK and is focused on helping customers use energy simply, sustainably and affordably.  We are looking for an experienced Metering professional to join our team in British Gas Business (BGB).  In the diverse world of energy and metering, we strive to make things simple, energising a greener fairer future via the implementation and maintenance of a resilient metering network.

The Senior Metering Infrastructure Manager will be responsible for ensuring BGB meet obligations with industry bodies and partners via the accurate forecasting of asset needs, the timely ordering of assets from our peers in Centrica Smart Meter Assets (CSMA), oversight of our metering partners commissioning of meters post installation, and the validation

of metering related invoicing. This role is pivotal in supporting BGB’s cost control, regulatory compliance, and customer satisfaction through effective

asset lifecycle management and collaboration across teams within Centrica.

Location - Any Centrica UK site with flexible Homeworking

Key Accountabilities

• Maintain robust forecasting models for metering asset requirements based on customer demand, regulatory obligations, metering partner installation performance and business growth ambitions.
• Collaborate with procurement, CSMA, and third-party teams to ensure timely availability of metering stock.
• Work closely with, BGB Business Excellence, BGB Metering partner management and third-party installers to optimise deployment efficiency and minimise asset wastage.
• Implement performance dashboards and KPIs to monitor installation progress and quality; sharing risks and issues with both leadership and partners.
• Lead the governance and assurance of SMART (SMETS) meter commissioning processes.
• Ensure compliance with DCC, SEC, and regulatory frameworks.
• Drive continuous improvement in commissioning success rates and fault resolution.
• Own the end-to-end process for validating and approving metering-related invoices, including installation, maintenance, and asset rental charges.
• Collaborate with finance and commercial teams to ensure accurate accruals and budget forecasting.
• Act as the senior point of contact for internal and external stakeholders, including regulatory bodies, suppliers, and industry forums.

Required Knowledge, Skills & Experience

• Excellent stakeholder influencing and management skills at all levels,
• Demonstrated ability to manage complex operational processes.
• Experience leading the teams who; conduct process delivery analysis, and the forecasting of delivery based upon trend analysis.
• It is desirable that the role holder has strong analytical capability, with the ability to interpret complex data sets, identify trends, and drive data-informed decisions, as well as financial reconciliation.
• Ability to step back and understand the wider business context and priorities.
• An experienced leader (of partners, process or people) in the utilities industry.
• Strong understanding of metering and Industry processes; specifically, SMETs and DCC Operations, as well as associated industry codes.
• Experience of working with and managing Metering Equipment Managers (MOP’s & MAMs)

Key Competencies/Core Capabilities required to perform the role

• Effective and inclusive collaboration
• Delivery through delegation and leadership
• Ability to hold challenging discussions regarding performance professionally
• Capability to drive outcomes aligned to strategic direction despite ambiguity
• Strong planning and prioritisation skills
• Aptitude to respond to challenges with agility
• Resilience in the face of unexpected outcomes.

Why should you apply?  
 
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. 
 
https://www.morethanacareer.energy/britishgas 

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.