Finnish Speaking Customer Care Agent

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Customer Care Agent to enhance our dynamic team. If you have a passion for customer service and are fluent in Finnish, this role presents an exciting opportunity to assist and support our Finnishspeaking clients.

Responsibilities

• Provide exceptional customer care to Finnishspeaking clients across multiple communication channels including phone, email, and chat.
• Respond to customer inquiries, resolve issues, and ensure a positive experience.
• Document and manage customer interactions accurately within the CRM system.
• Maintain a comprehensive understanding of our products and services to deliver effective support.
• Work collaboratively with team members to enhance the customer experience.
• Engage in ongoing training sessions to improve service skills and product knowledge.

• Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and interpersonal abilities.
  • Ability to effectively resolve customer issues and maintain satisfaction.
  • Proficient in using customer service tools and Microsoft Office Suite.
  • Strong attention to detail and organizational skills.
  • Dedicated to delivering outstanding customer service.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...