Solutions Engineer India

fully flexible
Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong technical background in AI and software development., Proficiency in Python and understanding of integration patterns., Experience working directly with customers on technical solutions., Passion for AI, technology, and ElevenLabs products..

Key responsibilities:

  • Collaborate with sales teams to enhance technical aspects of sales processes.
  • Work directly with customers to provide tailored support and architect solutions.
  • Create technical demonstrations and enablement resources for sales teams.
  • Build self-service tools and documentation to empower customer implementation.

ElevenLabs logo
ElevenLabs Startup https://www.elevenlabs.io/
51 - 200 Employees
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Job description

About ElevenLabs

ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education.

ElevenLabs launched in January 2023 with the first AI model to cross the threshold of humanlike speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was coled by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram cofounder Mike Krieger, Oculus VR cofounder Brendan Iribe, DeepMind and Inflection cofounder Mustafa Suleyman, and many others.

ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you.

How we work
  • Highvelocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higherquality results. We do this across the whole company—from engineering to growth to operations.

  • Excellence everywhere: Everything we do should match the quality of our AI models.

  • Global team: We prioritize your talent, not your location. We are remote first with optional inperson offices in London, New York, San Francisco, Tokyo, and Warsaw.

    • What we offer
      • Learning & development: Annual discretionary stipend towards professional development.

      • Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.

      • Annual company offsite: We bring the entire company together at a new location every year.

      • Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.

        • About the role

          As a Solutions Engineer, youll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.

          As a Solutions Engineer, you can expect to:

          • Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.

          • Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.

          • Craft compelling technical demonstrations that clearly communicate our products value proposition.

          • Create technical enablement resources that amplify our sales teams effectiveness and technical fluency.

          • Build selfservice tools and documentation that empower customers to implement solutions independently.

          • Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

            • Requirements

              Were looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. Youll thrive with us if you:

              • Are passionate about AI, technology and ElevenLabs products.

              • Enjoy working directly with customers, iterating on solutions and providing tailored support

              • Have a talent for identifying patterns that can be standardized and scaled.

              • Have strong empathy for customers, sales and product teams.

              • Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions

              • Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity

              • Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.

              • Excellent communication skills with the ability to adapt messaging to different audiences.

                • #LIRemote

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Empathy
  • Communication

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