Offer summary

Qualifications:

Previous experience as an Account Manager in the iGaming industry., Excellent communication and presentation skills., Strong problem-solving skills with a proactive approach., Fluency in English and ability to work under pressure..

Key responsibilities:

Build and maintain strong relationships with VIP clients to ensure retention.

Provide proactive support and personalized services to VIP players.

Monitor VIP player activity and develop targeted campaigns and promotions.

Collaborate with internal teams to ensure seamless communication and process execution.

Job description

Sportys sites are some of the most popular on the internet, consistently staying in Alexas list of top websites for the countries they operate in.

As a VIP Account Manager at Sporty, you will build and maintain strong relationships with our highvalue clients, ensuring their satisfaction and overall experience.

You will be responsible for providing personalized and tailored services to our VIP clients, resolving inquiries, requests or issues, fostering customer loyalty, retention and maximizing revenue.

The VIP Account Manager will collaborate with different internal teams across the business.

Responsibilities:

. Building and maintaining strong relationships with VIP customers with the objective of retention and identifying opportunities to enhance their experience;

. Providing proactive support to VIP players, ensuring their needs are met promptly and effectively;

. Monitoring VIP player activity and engagement and working on VIP specific campaigns and promotions;

. Responsible for analysing data and internal reporting;

. Working closely with internal departments to ensure seamless communication and execution of processes, leading to bestinclass experience for VIPs;

. Staying updated with industry information, policies, and regulations in the iGaming sector;

. Ensuring data security;

Requirements:

. Previous experience as an Account Manager within the iGaming industry;

. Excellent communication and presentation skills;

. Outstanding problemsolving skills with a proactive approach;

. Have the ability to work under pressure, in a team environment and able to multitask with projects and tasks and adjust quickly to change and able to focus on new priorities;

. Strong drive to achieve and exceed targets;

. Willingness to work weekends;

. Fluency in English.

Benefits

Quarterly performance bonuses
Flexible working hours
Topoftheline equipment
Referral bonuses
28 days paid annual leave
Highly talented, dependable coworkers in a global, multicultural organisation
Our teams are small enough for you to be impactful
Our business is globally established and successful, offering stability and security to our Team Members

Our Mission

Our mission is to be an everyday entertainment platform for everyone

Our Operating Principles

1. Create Value for Users
2. Act in the LongTerm Interests of Sporty
3. Focus on Product Improvements & Innovation
4. Be Responsible
5. Preserve Integrity & Honesty
6. Respect Confidentiality & Privacy
7. Ensure Stability, Security & Scalability
8. Work Hard with Passion & Pride

Working at Sporty

The topdown mentality at Sporty is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and deblock any issues when theyre in your way.Generally employees can choose their own hours, as long as they are collaborating and doing standups etc. The emphasis is really on results.

As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.
We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.