eCommerce Website Manager

Job Details

Position Type: Full Time

Salary Range: $70000.00 $80000.00 Salary

Description

eCommerce Website Manager

If youre looking for an enjoyable place to work that values your ideas, encourages your growth, rewards you for your excellence and prioritizes worklife harmony (yes, we have a 4day work week), join us!

Who We Are

Our founder, Louise Hay, had one wish to help people improve the quality of their life. Her desire underscores everything we do for our customers, our authors, and our employees. As the largest publisher of personal development books, events & courses we offer a diverse range of products and resources that empower, educate, and inspire. We know that the words we publish can have a deep, lasting impact on peoples lives and we’re dedicated to using our talents to support positive change in the world by helping all people grow in mind, body, and spirit. We love what we do, and we hope you will too.

Position Summary

As our eCommerce Website Manager, you’ll play a key role in shaping our online presence, optimizing digital platforms, and driving business growth. Leveraging your project management skills, youll oversee MagentoAdobe Commerce, WordPress, and other key technologies to enhance the customer experience, implement innovative marketing strategies, and boost engagement across our eCommerce platforms.

Responsibilities and Expertise

• Lead eCommerce strategy across MagentoAdobe Commerce, WordPress, Kajabi, and other platforms to maximize performance and conversions.
• Collaborate with developers by creating technical specifications to enhance and maintain our websites.
• Drive multichannel marketing campaigns, including promotions, flash sales, and digital advertising initiatives.
• Expand our digital footprint by integrating new websites and brands into our technology ecosystem.
• Ensure website security and performance through daily maintenance, WordPress updates, and troubleshooting.
• Manage project workflows, including writing Statements of Work (SOWs), Requests for Proposals (RFPs), and project plans for web and marketing initiatives.
• Optimize website engagement by tracking conversion rates, customer behavior, and traffic trends—then using datadriven insights to improve performance.
• Develop compelling content and oversee metadata, branding, and marketing materials to align with business objectives.
• Ensure compliance with web security, GDPR, and CCPA regulations while managing key operational processes like payment processing and inventory.
• Evaluate and implement thirdparty tools to improve site functionality and user experience.
• Utilize AIdriven tools to streamline content creation, enhance analytics, and improve operational efficiency.
• Stay ahead of digital trends by researching emerging technologies, conducting competitor analysis, and applying industry best practices.
• Lead SEO marketing efforts to boost organic traffic and site visibility.
• Oversee website projects from planning to execution, ensuring smooth and timely delivery.
• Adapt to the evolving digital landscape and contribute to new projects that drive innovation and business growth.

• Skills, Knowledge & Abilities

  • Strong ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines.
  • Excellent written and verbal communication skills, with the ability to collaborate across teams and present technical concepts.
  • Experience managing external vendors and overseeing businesscritical projects.
  • Working knowledge of WordPress and MagentoAdobe Commerce (or similar eCommerce platforms).
  • Strong understanding of web development, backend administration tools, and databasedriven websites.
  • Familiarity with UIUX optimization and customer journey mapping.
  • Ability to troubleshoot technical issues and provide QA support for web fixes.
  • Proficiency in Microsoft Office Suite, Google Analytics, and digital project management tools (e.g., Asana, Slack, Zoom, Box.com).
  • Teamoriented mindset with a consultative approach to working with crossfunctional teams.
  • Demonstrates an entrepreneurial spirit, thriving in fastpaced environments by taking initiative, embracing change, and seeking creative solutions.

  • Education andor Experience

    • Bachelor’s degree in Marketing, eCommerce, Business, or a related field, or equivalent work experience.
    • Minimum of 5 years of experience in project management or eCommerce management.
    • Experience managing largescale web and marketing projects within budget and strict timelines.
    • Previous experience working in a digitalfirst organization, preferably within publishing, media, or consumer goods industries

    • Why Should You Apply?

      • Remote
      • Meaningful Work
      • 4Day Work Week
      • Great Benefits

      • Benefits

        • Comprehensive Medical, Dental, and Vision Insurance
        • PTO, Pay in Lieu of Time Off, and Shared Leave
        • Paid Holidays + Floating Holiday
        • 401k Match
        • Company paid ShortTerm & LongTerm Disability
        • Company paid $50K LifeAD&D Insurance
        • Emergency Savings Account + Company Contribution
        • Flexible Spending
        • Gym Membership Discounts
        • Professional Development & Education Assistance
        • Employee Assistance Program (EAP) for you & family

        • Embracing Diversity & EEO

          Hay House is committed to having a diverse workforce that embodies and reflects the diversity of our global community. As part of this commitment to equitable opportunity and inclusion, we strongly encourage applications from all individuals inclusive of all genders, ethnicities, abilities, sexual orientations, ages, socioeconomic backgrounds, religions, and beliefs.

          Additional Information

          Hay House participates in the federal EVerify program to confirm the identity and employment authorization of all newly hired employees. For further information about the EVerify program, please click here: https:www.everify.govemployees

          Although this is a remote position, Hay House only employs in the following states: Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Kansas, Michigan, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, and Washington.

          Qualifications