Job description

This is a remote position.

Philippine-based Filipino Applicants.

IMPORTANT: OPERATIONS MANAGEMENT EXPERIENCE IS HIGHLY PREFERRED.

An amazing opportunity to work with a fast-growing AI consultancy known for streamlined processes, premium service, and commercial discipline.

Our client provides Industrial IoT solutions that provide customers with real-time insights into their assets and processes.

Reporting to the Director of AI Execution, you will be responsible for overseeing daily operations, enhancing internal processes, and automation. You will also oversee managing financial workflows.

You will be a qualified Operations Manager with a minimum of 5 + years in operations or finance management within tech, SaaS, or consulting.

Key Responsibilities

Delivery Operations

Maintain live project dashboards and update milestones/risks weekly
Provide fortnightly resource utilization reports
Lead delivery standups and status reporting
Track scope changes and ensure commercial impact is captured

Financial Operations

Handle AR/AP in Xero: invoicing, payment tracking, and follow-ups
Reconcile bank feeds and expenses weekly
Prepare monthly financial reports (AR, cash flow, gross margin)
Coordinate payroll with external provider

People & Culture / Onboarding

Manage onboarding for staff, contractors, and interns
Maintain onboarding materials and compliance tracking
Support offshore recruitment and running quarterly engagement surveys

Process & Quality

Maintain and improve SOPs in Notion
Promote AI tools and automation (ChatGPT, Zapier)
Lead internal audits and enforce data/process quality

Vendor & Tool Management

Manage SaaS vendor relationships and budgets
Identify and implement new tools to boost efficiency

Requirements

Hands-on experience with Xero and Airwallex (invoicing, bank reconciliation, AR/AP, payroll)

Proven ability to operate autonomously—thrives on minimal direction and proactive problem-solving

Strong background in project management support (dashboards, utilisation reporting)

Solid grasp of financial administration (margin, cashflow, invoicing, FX)

Comfortable with project tools, CRMs, and receipt capture apps

Excellent written & verbal English; able to craft clear client-facing communication

Process-driven mindset with a knack for turning chaos into documented SOPs

High digital dexterity—regularly experiments with AI assistants and automation platforms

Proactive and can work independently

Self-starter and self-learner

Driven and motivated to make a difference and improve every day

Attention to detail, in particular in writing, process approach, and bringing efficiency to every aspect of what you do

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

✅ This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible)

• Use of time-tracking software during work hours

• Active participation in team and client calls with your camera ON

• Consistent availability and responsiveness throughout your shift

• Treating this as a long-term, full-time job—not a side gig or freelance task

⏱ Payroll is processed bi-monthly.

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.