Offer summary

Qualifications:

1-3 years of experience in medical or dental administrative roles., Active HIPAA certification or willingness to obtain it., Experience with web-based practice management software and patient scheduling systems., Strong customer service and communication skills for patient interactions..

Key responsibilities:

Manage patient onboarding and appointment scheduling.

Handle insurance verification, eligibility checks, and billing processes.

Answer patient phone calls and provide customer service during business hours.

Support marketing initiatives and assist with inventory management and basic accounting.

Job description

This is a remote position.

Role Name: Medical Receptionist

Schedule: Parttime Monday, Wednesday & Friday 9 AM to 5 PM Saturday 9 AM to 1 PM

Client Timezone: Eastern Time (ESTEDT)

Join a growing startup dental practice in New Jersey as their Medical Receptionist and become an integral part of their patient care team. This exciting opportunity allows you to support a newly established, independentlyowned dental clinic thats scaling up and building their foundation for longterm success. Youll play a crucial role in ensuring seamless patient experiences while working in a dynamic startup environment where your contributions directly impact the practices growth. As a key team member, youll have the flexibility to expand your skills across multiple areas of the business while maintaining the core focus on exceptional patient care and administrative excellence.

Responsibilities:

Manage patient onboarding and appointment scheduling through webbased practice management software

Handle insurance verification, eligibility checks, and billing processes

Answer patient phone calls and provide customer service during business hours (9 AM 6 PM Eastern)

Provide phone coverage on clinic closure days to manage patient inquiries and expectations

Process patient communications including text messages and insurance card submissions

Support marketing initiatives including email campaigns and promotional activities

Assist with inventory management and basic accounting tasks

Coordinate with onsite staff for seamless patient care delivery

Maintain accurate patient records and documentation in compliance with HIPAA regulations

Adapt to various administrative tasks as needed in a startup environment

Requirements:

13 years of experience in medicaldental administrative roles

Active HIPAA certification or willingness to obtain certification

Experience with webbased practice management software and patient scheduling systems

Strong customer service and communication skills for patient interactions

Ability to work Eastern Time business hours (9 AM 6 PM)

Flexibility to handle multiple responsibilities and adapt to changing priorities

Experience with insurance verification and billing processes

Reliable internet connection (minimum 25 MBPS)

Willingness to work in a startup environment with evolving responsibilities

Scopes:

Primary focus on front office operations with flexibility for additional business support tasks

Coverage required during clinic operating days and closure days for patient communication

Direct access to practice management software through secure remote worker application

Integration with existing internet phone system for patient call management

Collaboration with onsite staff as the practice scales and roles become more defined

Longterm growth opportunity as the practice expands and establishes more structured departments

Independent Contractor Perks

Permanent work from home

Immediate hiring

ZR_25844_JOB