Offer summary

Qualifications:

Minimum 2 years of administrative experience, preferably in property or customer service., Excellent organizational and time management skills., Strong written and verbal communication abilities., Proficiency in Microsoft Office (Outlook, Word, Excel)..

Key responsibilities:

Handle incoming calls and log information accurately.

Manage the shared property mailbox efficiently.

Provide customer service support and resolve leaseholder/resident queries.

Assist with Health & Safety administration tasks.

Job description

Property Administrator

Support a busy UK-based property management team. Work from Anywhere in South Africa

Remote Anywhere in SA | R25,000 to R35,000 | UK Hours (37.5 hours per week, Monday to Friday)

About Our Client

Our client is a well-established property management company delivering high-quality services to a diverse portfolio of buildings. They pride themselves on professionalism, exceptional customer care, and compliance with industry regulations such as the RICS Code of Practice. With a collaborative team culture and commitment to excellence, they offer an opportunity to be part of a fast-paced, people-focused environment where your contribution has a real impact.

The Role: Property Administrator

The Property Administrator will play a key role in supporting the property services team by ensuring smooth day-to-day operations and effective communication with leaseholders and residents. This role involves a variety of administrative and customer service tasks to help deliver a top-tier property management service, all in line with industry best practices and company procedures.

Key Responsibilities

Handle incoming calls and log information accurately
Manage the shared property mailbox efficiently
Provide customer service support and resolve leaseholder/resident queries
Assist with Health & Safety administration tasks
Prepare and send leaseholder/resident communications (mail merges, newsletters, correspondence)
Administer licences for leaseholders (e.g., Sub-let and Pet)
Provide cover for absent property team members as needed
Undertake ad hoc administrative duties to support property managers and the wider team

About You

Minimum 2 years of administrative experience, preferably in a property or customer service environment
Excellent organisational and time management skills
Strong written and verbal communication abilities
Proficient in Microsoft Office (Outlook, Word, Excel)
Friendly, proactive, and approachable personality
Able to multitask and manage competing priorities
Desirable: Experience using MRI Qube Global Software or similar property management software
Desirable: Interest in building a career in property management

Required profile