Principal Product Manager - AI Agents

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

At GEICO, we offer a rewarding career where your ambitions meet endless possibilities. Every day, we honor our iconic brand by delivering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed expectations and make a meaningful impact through our shared purpose. When you join GEICO, we want you to feel valued, supported, and proud to be part of our team. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Job Description:

We’re looking for a highly experienced and strategic Principal Product Manager to lead the development of AI-powered solutions that cut across multiple claims and operations verticals. In this role, you will work horizontally across the organization to identify, prioritize, and deliver high-impact AI use cases, acting as a key driver of our AI transformation strategy.

You will partner closely with domain-specific product managers, engineering, data science, and business leaders to ensure we are applying AI in ways that create measurable value — whether through automation, decision support, or new intelligent workflows. This is a hands-on leadership role focused on execution, influence, and impact, with visibility at the highest levels of the company.

Responsibilities:

· Own and drive cross-functional AI product initiatives from idea through execution across multiple Claims domains (e.g., injury, physical damage, subrogation, fraud).

· Translate high-level strategic goals into clear, actionable product requirements and roadmaps for AI solutions.

· Identify AI agent and automation opportunities that benefit from horizontal scale, working across teams to prioritize and build.

· Serve as the connective tissue between platform AI capabilities and applied vertical use cases.

· Define and measure success criteria, including adoption, impact, and model performance.

· Collaborate with engineering and ML teams to shape implementation approaches, including model orchestration, RAG pipelines, and agentic workflows.

· Champion AI product best practices and help raise the bar for AI fluency across product and business teams.

Basic Qualifications:

· Bachelor’s degree

· Minimum 10+ years of experience in Product Management, building complex software and technology products at scale

· Proven success in developing consumer-facing web and mobile applications with a strong customer focus and ownership mindset

· Demonstrated ability to manage product lifecycle from concept to delivery and scaling

· Experience leveraging quantitative and qualitative data to inform design decisions and drive change

Preferred Qualifications:

· MBA or equivalent experience

· 10+ years of product management experience, with significant time spent on AI/ML, automation, or platform products.

· Deep understanding of how to apply LLMs, agents, and intelligent systems in real-world business workflows.

· Demonstrated ability to lead large, cross-functional initiatives.

· Strong business acumen and the ability to connect AI capabilities to tangible business value.

· Excellent communication and influence skills, comfortable working with senior stakeholders across business and tech

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**

• Paid Vacation, Sick and Parental Leave

• 401(k) Plan

• Tuition Assistance

• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.